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MIXING TP POWERLINE SUPPLIED BY VIRGIN AND MY OLD TP LINK

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MIXING TP POWERLINE SUPPLIED BY VIRGIN AND MY OLD TP LINK

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MIXING TP POWERLINE SUPPLIED BY VIRGIN AND MY OLD TP LINK
MIXING TP POWERLINE SUPPLIED BY VIRGIN AND MY OLD TP LINK
2019-10-26 13:23:55 - last edited 2019-11-01 06:14:43

Hi,

Due to the trouble I had with with my TP link I decided to have one from Virgin (VMP6742748) which works fine. But as I had two extenders previously (WA850RE) I am trying to get them to link in with the new one with no success. Does anyone know if they are compatible please?

Regards,

Tony

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1 Accepted Solution
Re:MIXING TP POWERLINE SUPPLIED BY VIRGIN AND MY OLD TP LINK-Solution
2019-10-30 07:00:36 - last edited 2019-11-01 06:14:43

@TonyD 

 

From the led status, you failed to configure the extender. 

 

Please reset it by holding the reset hole for 1s with the extender powered on first.

 

Then you can follow the instruction below to configure the extender. 

https://www.tp-link.com/support/download/tl-wa850re/#video

Note: Please use the wifi password of VM hub to set it up.

 

After that you can check the led status and verify whether you can get internet. 

 

Still the same, please login to the web UI of the TL-WA850RE and show us a screenshot of the status page.

Note: How to login: https://www.tp-link.com/support/faq/931/

 

May it help and have a nice day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:MIXING TP POWERLINE SUPPLIED BY VIRGIN AND MY OLD TP LINK
2019-10-28 08:40:26

@TonyD 

 

We will do further analysis to locate this issue and try to figure it out.

 

What is the led status of the TL-WA850RE? And what is the hardware and firmware version, which you can find on the web UI of it?

 

What is the model number of the main router? And what bout the hardware and firmware version? 

 

Please login to the web UI of the extender and get a screenshot of the settings-status page and export to us. 

 

Thanks in advance, and have a nice day. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:MIXING TP POWERLINE SUPPLIED BY VIRGIN AND MY OLD TP LINK
2019-10-28 09:28:38
Hi Kevin, Many thanks for your reply. Being very non-tech I can supply you with the following. Model of the Virgin Router is Hub 3.0. One of my original TP extenders is Model TL WA50RE and when plugged in we have a steady power light and a flashing wireless light. Sorry for the limited info and thanks for your help. Regards,Tony
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Re:MIXING TP POWERLINE SUPPLIED BY VIRGIN AND MY OLD TP LINK-Solution
2019-10-30 07:00:36 - last edited 2019-11-01 06:14:43

@TonyD 

 

From the led status, you failed to configure the extender. 

 

Please reset it by holding the reset hole for 1s with the extender powered on first.

 

Then you can follow the instruction below to configure the extender. 

https://www.tp-link.com/support/download/tl-wa850re/#video

Note: Please use the wifi password of VM hub to set it up.

 

After that you can check the led status and verify whether you can get internet. 

 

Still the same, please login to the web UI of the TL-WA850RE and show us a screenshot of the status page.

Note: How to login: https://www.tp-link.com/support/faq/931/

 

May it help and have a nice day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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