Cannot connect to internet - Windows 10

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Cannot connect to internet - Windows 10

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Cannot connect to internet - Windows 10
Cannot connect to internet - Windows 10
2019-10-25 23:00:49 - last edited 2019-10-29 02:08:48
Model: Archer T3U  
Hardware Version: V1
Firmware Version:

I cannot connect to the internet - Shows on "Network Connection", and when I try and to connect (both auto and manually) it says that it cannot connect.

Dell3620

Windows 10

 

I have a 'cheapo' 802.11n Wireless LAN card (dongle) which works fine, so why not this supposedly super-dooper one.

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Re:Cannot connect to internet - Windows 10-Solution
2019-10-28 09:51:32 - last edited 2019-10-29 02:08:48

@Kevin_Z Hi Kevin,

Correct on all details.  Looked at your recommendations, and ended up in "Device Manager".

 

I went into "Properties", then into "Advanced", then into "Wireless Mode".

 

I 'played' around with the options and have ended up choosing "IEEE 802.11 a/n", which is giving me the ability for 300mbps (which is fine as my broadband is set at a mere 50mbps (Sky Fibre)

 

Seems to be working fine as I have "Shut Down" and started a few times - Fingers crossedlaugh

 

Bye the way, I have done a couple of "speed tests" and they are coming out at 70 to 75 mbps download and 16 to 18 mbps upload - I am not complaining - Just wondering how broadband providers come out with what we are supposed to pay for!!!

 

Thank you for your advice and help,

 

Ari

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Re:Cannot connect to internet - Windows 10
2019-10-28 09:18:19

@Ari2211 

 

So the computer with Archer T3U can detect the wireless network but failed to connect to it, right? 

 

Do 2.4GHz and 5GHz both have the same issue?

 

Try to change the wireless channel of the main router and give it a go. 

 

Still the same, you can reinstall the driver. 

 

May it help and have a nice day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Cannot connect to internet - Windows 10-Solution
2019-10-28 09:51:32 - last edited 2019-10-29 02:08:48

@Kevin_Z Hi Kevin,

Correct on all details.  Looked at your recommendations, and ended up in "Device Manager".

 

I went into "Properties", then into "Advanced", then into "Wireless Mode".

 

I 'played' around with the options and have ended up choosing "IEEE 802.11 a/n", which is giving me the ability for 300mbps (which is fine as my broadband is set at a mere 50mbps (Sky Fibre)

 

Seems to be working fine as I have "Shut Down" and started a few times - Fingers crossedlaugh

 

Bye the way, I have done a couple of "speed tests" and they are coming out at 70 to 75 mbps download and 16 to 18 mbps upload - I am not complaining - Just wondering how broadband providers come out with what we are supposed to pay for!!!

 

Thank you for your advice and help,

 

Ari

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Re:Cannot connect to internet - Windows 10
2019-10-29 02:08:03 - last edited 2019-10-29 02:08:29

@Ari2211 

 

Thanks for your reply, glad to hear that you figured it out finally. 

 

You mentioned that the bandwidth you paid is 50Mbps, while you can get 70-75Mbps, which is faster than 50Mbps, that is to say, the speed is normal, even better than expected. 

 

Now you can enjoy the internet with the TP-Link adapter.

 

If need more help, just let us know. 

 

Best regards. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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