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DNS PROB FINISHED NO INTERNET - TL-WR740N/TL-WR741ND

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DNS PROB FINISHED NO INTERNET - TL-WR740N/TL-WR741ND

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Rountex

2019-10-11 08:55:06 - last edited 2019-10-11 08:58:53

Posts: 11

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Registered: 2019-03-16

DNS PROB FINISHED NO INTERNET - TL-WR740N/TL-WR741ND

2019-10-11 08:55:06 - last edited 2019-10-11 08:58:53

Model: TL-WR720N

Hardware Version: V5

Firmware Version: 3.16.9 Build 180328 Rel.60030n

Router Model: TL-WR740N/TL-WR741ND i can't find this on model search so ignore the one i selected on model selection this one is correct.

Problem:

internet stops working after couple hours and it shows DNS_PROB_FINISHED_NO_INTERNED error and when i turn off and on my router internet stars working fine i need a solution for this ASAP.

1 Reply

Kevin_Z

2019-10-12 02:13:42

Posts: 21782

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Registered: 2018-12-24

Re:DNS PROB FINISHED NO INTERNET - TL-WR740N/TL-WR741ND

2019-10-12 02:13:42

@Rountex

Thanks for your remind, we will add the TL-WR740N/TL-WR741ND later.

Try to change the DNS server to 8.8.8.8/8.8.4.4 under network-LAN/DHCP settings page. Still the same, please provide the information listed below:

May I know who is your ISP?

What is the light status of the TL-WR740N/741ND when the connection drops out? Can you get internet from it via wired cable at that time? Please connect your device to the modem directly to do a comparison test as well.

When the network stops working, please check the IP address and default gateway with your computer connected to the modem/router separately and show me the status-details page. Instruction as below:

https://www.tp-link.com/support/faq/838/

At that time, please login to the web UI of the TL-WR740N/TL-WR741ND and take a full screenshot of the Advanced-status page; and go to advanced-system tools-system log to save and export it to us.

Besides, please follow the instruction below to do some test and tell me which case you belong to.

https://www.tp-link.com/support/faq/2237/

Good day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

Rountex

2019-10-11 08:55:06 - last edited 2019-10-11 08:58:53

Posts: 11

Helpful: 1

Solutions: 1

Stories: 0

Registered: 2019-03-16

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DNS PROB FINISHED NO INTERNET - TL-WR740N/TL-WR741ND

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