Home

Forums

Stories

Knowledge Base

Home Network Community > All Threads > Can't install/uninstall T2U driver/utility on Win 10 laptop

< All Threads

Can't install/uninstall T2U driver/utility on Win 10 laptop

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Can't install/uninstall T2U driver/utility on Win 10 laptop

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

RogerE

2019-10-07 09:52:14

Posts: 2

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2019-10-07

Can't install/uninstall T2U driver/utility on Win 10 laptop

2019-10-07 09:52:14

Model: Adapter

Hardware Version: V1

Firmware Version:

I have tried to install the driver and utility, but have run into problems.

I tried to install driver - it hung at 40%. Now cannot detect the TsU, but if I try to reinstall tells me to ininstall previous version. However running uninstall hangs at about 40% (again!).

Tried to install the Utility. This hung ay 33%.

Both utility and driver were downloaded from TP-Link support site, as laptop has no DVD drive.

OS is Windows 10 v 1903 Build 18362.388

3 Reply

Kevin_Z

2019-10-09 05:47:07

Posts: 21782

Helpful: 5160

Solutions: 2575

Stories: 21

Registered: 2018-12-24

Re:Can't install/uninstall T2U driver/utility on Win 10 laptop

2019-10-09 05:47:07

@RogerE

Please go to control panel-programs and features to verify whether you can see the Archer T2U, if so you can uninstall it.

Besides, please go to computer management-device manager-network adapter page, double click the TP-Link USB adapter and tell us the device status.

Meanwhile, do you want to configure it as the softAP to install the utility? If so, it is suggested to use the mobile hotspot on Windows 10 to do that.

https://www.tp-link.com/support/faq/2021/

Good day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

RogerE

LV1

2019-10-09 08:51:46

Posts: 2

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2019-10-07

Re:Can't install/uninstall T2U driver/utility on Win 10 laptop

2019-10-09 08:51:46

@Kevin_Z

Thanks for the reply.

Eventually I managed to install both, but it meant waiting a couple of hours for each to be installed/deleted, and also pressing the X on the dialogs, and then answering no if I wanted to abort the operations.

However now I get a "USB device not recognised" whenever I plug-in the adaptor.

Kevin_Z

2019-10-10 10:22:04

Posts: 21782

Helpful: 5160

Solutions: 2575

Stories: 21

Registered: 2018-12-24

Re:Can't install/uninstall T2U driver/utility on Win 10 laptop

2019-10-10 10:22:04

@RogerE

Try to restart the computer and change another USB port to verify whether it can be detected.

If possible, you can change another computer to give it a go.

Still the same, please show us a screenshot of the error message you saw.

Good day.

RogerE

2019-10-07 09:52:14

Posts: 2

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2019-10-07

Information

Helpful: 0

Replies: 3

Can't install/uninstall T2U driver/utility on Win 10 laptop

Can't install/uninstall T2U driver/utility on Win 10 laptop

Information

Voters 0

Tags