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Deco M9 problems with osram smart + lamps zigbee

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Deco M9 problems with osram smart + lamps zigbee

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco M9 problems with osram smart + lamps zigbee
Deco M9 problems with osram smart + lamps zigbee
2019-08-21 10:31:05 - last edited 2019-08-21 16:44:19
Model: Deco M9 Plus  
Hardware Version:
Firmware Version: 1.2.8

Good morning to all, sorry for my bad english, i have a problem with osram smart + lamps with zigbee integrated wifi, the lamps are along the perimeter of the House and are menaged by 3 m9 plus and its application, the problem is that the lamps turned  on randomly without giving any command, do you know how to help me? Thanks for all good day

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Re:Deco M9 problems with osram smart + lamps zigbee
2019-08-22 05:55:16

@LeoS 

 

Hi, what is the model number of the Osram smart bulb? Is it included on the compatibility list of the Deco M9 plus? 

https://www.tp-link.com/Deco-M9-Plus/compatibility/

 

And what is the current network topology/diagram? How do you connect these devices together? 

 

Meanwhile, have you ever tried to hard reset the smart bulb to reconfigure it to give it a go?

 

You can contact the tech support of Osram to get some help as well. 

 

Best regards. 

 

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