Router won't turn on the internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Router won't turn on the internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Router won't turn on the internet
Router won't turn on the internet
2019-07-29 12:18:49 - last edited 2019-07-30 02:44:13
Model: TD-W9960  
Hardware Version:
Firmware Version:

I plugged everything right, but the internet LED won't turn on

  0      
  0      
#1
Options
1 Reply
Re:Router won't turn on the internet
2019-07-30 02:44:02 - last edited 2019-07-30 02:44:13

@Marion 

 

What is the current DSL led? Is it lit up? 

 

The internet led won't be on unless you set it up with the configuration parameters given by ISP. 

 

Please login to the web UI of the TD-W9960 to configure it.

 

Good day. 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#2
Options

Information

Helpful: 0

Views: 777

Replies: 1

Related Articles