TL-WR841HP hanging

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TL-WR841HP hanging

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18 Reply
Re:TL-WR841HP hanging
2020-12-10 05:40:59 - last edited 2020-12-10 05:41:23

@Kevin_Z 

 

Hi Kevin,

 

Yes, that's the default wan  DNS server on the router. I will change it to 1.1.1.1 then and I'll see how it goes.  Thanks. 

 

 

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#12
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Re:TL-WR841HP hanging
2020-12-10 15:07:36 - last edited 2020-12-10 15:25:52

@Kevin_Z 

 

So I changed WAN DNS to 1.1.1.1 but after 7 hours I lost internet again on the TPlink router. Same scenario, I connected my device to the main modem and i was getting wireless internet connection. I switched back to the TPLINK wifi router, no go. Wifi status is connected but there's no internet traffic. I checked my mobile phone (which is connected to tplink wifi), no traffic. I connected my other laptop thru the ethernet cable on the tplink router, same thing no internet access. I cannot ping any website but I can ping the default gateway and the router. 

 

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#13
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Re:TL-WR841HP hanging
2020-12-10 15:23:26 - last edited 2020-12-10 15:23:45

Make sure you have the latest firmware installed on this router:

https://www.tp-link.com/support/download/

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#14
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Re:TL-WR841HP hanging
2020-12-10 15:30:16
I already installed the latest firmware which was released on 2018. That's the recent firmware that they have.
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#15
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Re:TL-WR841HP hanging
2020-12-11 01:32:10

@paparazz01 

 

I see. Have you tried to switch the WR841HP to AP mode? Give that a go, then confirm the performance.

 

BTW, it is suggested to keep in touch with the engineers via email, they will help you out, thanks.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#16
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Re:TL-WR841HP hanging
2020-12-11 01:48:40
Thanks Kevin, will do. Yes, I am also keeping in touch with them.
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#17
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Re:TL-WR841HP hanging
2021-02-22 13:15:13

@Kevin_Z Hi, I know this is some months down the line, but I still feel it's a relevant thread. 

Has there been any settings tweak/ firmware update to help with the Wi-Fi being unstable and slower? I can confirm that the Wi-Fi keeps dropping intermittently while those on Ethernet experience no problem. As an example, a TV which is near the router upstairs keeps showing Wi-Fi disconnected and a TP link extender downstairs keeps alternating between 1 and 3 bars of signal within a minute, indicating unstable Wi-Fi.

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#18
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Re:TL-WR841HP hanging
2021-02-23 03:08:11

@Peps_Hair 

 

Is the WR841HP working as the main router? How many devices connected to it, wired and wirelessly, including the wireless extender and those connected to the extender? Try to modify the wireless settings, such as wireless channel and channel width, it is suggested to run a Wi-Fi analyzer to find a clear channel, then change the channel width to 20MHz, reboot the router and reconnect to the wireless network, then confirm.

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#19
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