Dear Tad

First of all, please accept my apology for deleting your post.

But in that post, there are some wrong information which may mislead TP-Link users, so we have to delete it.

I contacted our support team and confirm that you have contacted us about that problem.

My collague, TP-Link's senior support engineer have confirmed that it wasn't a router problem and provided you a right configuration guide.

As I know, you also confirmed that the solution work successfully.

I understand you want to share the solution with other users on that post. We very welcome and encourage this kind of sharing.

Again, I am sincerely sorry for deleting your post, but the original content indeed causes some mislead to our support team and products.

So please create a new post and share your experience with TP-Link products.

If you have any more help, we also welcome you to contact us again.