TP-Link Community > Knowledge Base > How to capture the modem log on Deco X50-5G

How to capture the modem log on Deco X50-5G

Released On: 2025-03-05 08:00:00Last update time: 2025-03-05 08:00:42

1. Confirm the PIN is unblocked on the Deco APP.

2. Install the 1.1.7 debug firmware:

  • If the current firmware is 1.1.5/1.1.7, please directly install 1.1.7_build_20250228 in the file.
  • If the current firmware is 1.2.0/1.2.1, please update to intermediate firmware 1.2.0_build_20241206 first, then downgrade to 1.1.7_build_20250228 directly via web UI again.
Deco X50-5G_debug tools It includes
  • 1.1.7 debug firmware version.
  • 1.2.0 Intermediate firmware for downgrading from official 1.2.0/1.2.1 to debug firmware 1.1.7
  • Deco Firmware upgrade instruction.
  • QWinLog tool
  •  Instructions for capturing the modem log

 


3. Unzip QWinLog_V1.8.5.zip and run QWinLog_V1.8.5.exe. Check "QXDM Log", enable "LAN Port" Type, set Server IP to Deco's LAN IP, and select the appropriate Log Path. Then click "Start".

 

4. Wait until the reported issue happens again.
5. Click the "Stop" button as early as possible after reproducing the problem. Then Provide us with the log from the log path.

0
Comment

Is it a joke ?

@Vincent69-_  Thanks for the update.

Why would it be a joke? It helps save the necessary logs when the issue is repeatedsmiley.

The causes of 5G network instability might vary among different SIM carriers, which contributes to the complexity of finding a universal solution.

 

As I explained earlier, Compared with 1.5.1/1.1.7, 1.2.0/1.2.1 didn't change WiFi-related modules and shouldn't cause any network stability issues.

We would highly appreciate it if you could help us capture the modem logs so the engineer could check what might be the root cause.

Thank you again and best regards.

 

▶Deco BE11000/ BE63_V2.6_1.1.7 Ready for Test ▶Deco BE25_V1_1.0.17 Ready for Test! ▶Update Deco BE65 Pro to the Latest 1.1.3 Firmware Now! Try to leave a Message if urgent help is required.

On the sent link are the QWinLog_V1.8.5 files at the time of the internet connection crash.

https://we.tl/t-t5EwtznEuz

 

Downgrade from 1.2.0 to 1.1.7

 

2025-03-07 06:22:33.322 ----------------------------Reallocate needSize:125829120, alocated:0
2025-03-07 06:22:33.322 ----------------------------Reallocate needSize:125829120, alocated:0
2025-03-07 06:22:33.397 QWinLog start
2025-03-07 06:22:33.430  port number:0
2025-03-07 06:22:38.476 click start button.
2025-03-07 06:22:38.502 Stop Log First...
2025-03-07 06:22:38.502 Enter QuectelLanLogStop
2025-03-07 06:22:38.759 Try to disable qtrace. times = 1
2025-03-07 06:22:38.771 ReadLanPortDataToFile 11 bytes
2025-03-07 06:22:38.782 ReadLanPortDataToFile second 11 bytes
2025-03-07 06:22:38.782 Try to disable qtrace. times = 2
2025-03-07 06:22:38.793 ReadLanPortDataToFile 11 bytes
2025-03-07 06:22:38.810 ReadLanPortDataToFile second 11 bytes
2025-03-07 06:22:38.810 Try to disable qtrace. times = 3
2025-03-07 06:22:38.835 ReadLanPortDataToFile 11 bytes
2025-03-07 06:22:38.868 ReadLanPortDataToFile second 11 bytes
2025-03-07 06:22:38.868 Try to disable qtrace. times = 4
2025-03-07 06:22:38.906 ReadLanPortDataToFile 11 bytes
2025-03-07 06:22:38.937 ReadLanPortDataToFile second 11 bytes
2025-03-07 06:22:38.937 Try to disable qtrace. times = 5
2025-03-07 06:22:38.978 ReadLanPortDataToFile 11 bytes
2025-03-07 06:22:38.990 ReadLanPortDataToFile second 11 bytes
2025-03-07 06:22:38.991 Try to disable qtrace. times = 6
2025-03-07 06:22:39.008 ReadLanPortDataToFile 11 bytes
2025-03-07 06:22:39.026 ReadLanPortDataToFile second 11 bytes
2025-03-07 06:22:39.026 Try to disable qtrace. times = 7
2025-03-07 06:22:39.046 ReadLanPortDataToFile 11 bytes
2025-03-07 06:22:39.123 ReadLanPortDataToFile second 11 bytes
2025-03-07 06:22:39.123 Log stopped, dir< >
2025-03-07 06:22:39.628 Stop Log success...
2025-03-07 06:22:39.628 QualcommSerialLogStart Enter. 
2025-03-07 06:22:39.628 Config File = C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\conf\qual\5GNR_LTE_CN_V9.cfg.
2025-03-07 06:22:39.628 Log Dir = C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\.
2025-03-07 06:22:39.632 qxdm log dir = C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\\quectel_log_LAN_20250307062239628\.
2025-03-07 06:22:39.632 pdb path = C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\\quectel_log_LAN_20250307062239628.
2025-03-07 06:22:39.632 send disable log mask
2025-03-07 06:22:39.649 Lan format read 15 bytes
2025-03-07 06:22:39.649 send disable msg mask
2025-03-07 06:22:39.666 Lan format read 12 bytes
2025-03-07 06:22:39.666 send disable event mask
2025-03-07 06:22:39.676 Lan format read 6 bytes
2025-03-07 06:22:39.676 send disable qtrace mask
2025-03-07 06:22:39.699 Lan format read 11 bytes
2025-03-07 06:22:39.699 CQualcommSerial::LanQueryDiagId Enter
2025-03-07 06:22:39.699 Query Diag ID  trans len -> 8 bytes

2025-03-07 06:22:40.213 LanQueryDiagId trans bytes = 36

2025-03-07 06:22:40.213 00003360 h : + MdmHandleResponseData
2025-03-07 06:22:40.213 handle response data for list diag id.
2025-03-07 06:22:40.213 diag id = 1, peripheral = 7 process name = APPS
2025-03-07 06:22:40.213 diag id = 2, peripheral = 0 process name = mdm/modem/root_pd
2025-03-07 06:22:40.213 parse diag id list end.
2025-03-07 06:22:40.213 CQualcommSerial::LanQueryDiagId leave, diag count = 2
2025-03-07 06:22:40.213 CQualcommSerial::LanQueryFileList enter
2025-03-07 06:22:40.213 Query File List  trans len -> 11 bytes

2025-03-07 06:22:40.718 00003360 h : + MdmHandleResponseData
2025-03-07 06:22:40.718 parse response data for pdb file operation.
2025-03-07 06:22:40.719 operation: file list
2025-03-07 06:22:40.719 CQualcommSerial::LanQueryFileList leave list count = 0
2025-03-07 06:22:40.719 Create new dm log : C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\\quectel_log_LAN_20250307062239628\20250307062240718.qmdl2.
2025-03-07 06:22:40.720 write qsr4 data to log. len = 0
2025-03-07 06:26:47.690 file size exceed max size.
2025-03-07 06:26:47.691 Create new dm log : C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\\quectel_log_LAN_20250307062239628\20250307062647677.qmdl2.
2025-03-07 06:26:47.691 write qsr4 data to log. len = 0
2025-03-07 06:26:47.699 Loop coverage old files path :C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\quectel_log_LAN_20250307062239628
2025-03-07 06:26:47.699 Loop coverage old files ext :qmdl2
2025-03-07 06:30:52.570 file size exceed max size.
2025-03-07 06:30:52.571 Create new dm log : C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\\quectel_log_LAN_20250307062239628\20250307063052565.qmdl2.
2025-03-07 06:30:52.571 write qsr4 data to log. len = 0
2025-03-07 06:30:52.578 Loop coverage old files path :C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\quectel_log_LAN_20250307062239628
2025-03-07 06:30:52.578 Loop coverage old files ext :qmdl2
2025-03-07 06:33:39.660 file size exceed max size.
2025-03-07 06:33:39.662 Create new dm log : C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\\quectel_log_LAN_20250307062239628\20250307063339649.qmdl2.
2025-03-07 06:33:39.662 write qsr4 data to log. len = 0
2025-03-07 06:33:39.669 Loop coverage old files path :C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\quectel_log_LAN_20250307062239628
2025-03-07 06:33:39.669 Loop coverage old files ext :qmdl2
2025-03-07 06:38:40.504 file size exceed max size.
2025-03-07 06:38:40.505 Create new dm log : C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\\quectel_log_LAN_20250307062239628\20250307063840503.qmdl2.
2025-03-07 06:38:40.505 write qsr4 data to log. len = 0
2025-03-07 06:38:40.513 Loop coverage old files path :C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\quectel_log_LAN_20250307062239628
2025-03-07 06:38:40.513 Loop coverage old files ext :qmdl2
2025-03-07 06:42:29.599 file size exceed max size.
2025-03-07 06:42:29.599 Create new dm log : C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\\quectel_log_LAN_20250307062239628\20250307064229589.qmdl2.
2025-03-07 06:42:29.600 write qsr4 data to log. len = 0
2025-03-07 06:42:29.606 Loop coverage old files path :C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\quectel_log_LAN_20250307062239628
2025-03-07 06:42:29.607 Loop coverage old files ext :qmdl2
2025-03-07 06:45:26.335 file size exceed max size.
2025-03-07 06:45:26.336 Create new dm log : C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\\quectel_log_LAN_20250307062239628\20250307064526330.qmdl2.
2025-03-07 06:45:26.337 write qsr4 data to log. len = 0
2025-03-07 06:45:26.342 Loop coverage old files path :C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\quectel_log_LAN_20250307062239628
2025-03-07 06:45:26.342 Loop coverage old files ext :qmdl2
2025-03-07 06:50:25.775 file size exceed max size.
2025-03-07 06:50:25.777 Create new dm log : C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\\quectel_log_LAN_20250307062239628\20250307065025768.qmdl2.
2025-03-07 06:50:25.777 write qsr4 data to log. len = 0
2025-03-07 06:50:25.784 Loop coverage old files path :C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\quectel_log_LAN_20250307062239628
2025-03-07 06:50:25.784 Loop coverage old files ext :qmdl2
2025-03-07 06:53:10.633 file size exceed max size.
2025-03-07 06:53:10.634 Create new dm log : C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\\quectel_log_LAN_20250307062239628\20250307065310632.qmdl2.
2025-03-07 06:53:10.634 write qsr4 data to log. len = 0
2025-03-07 06:53:10.643 Loop coverage old files path :C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\quectel_log_LAN_20250307062239628
2025-03-07 06:53:10.643 Loop coverage old files ext :qmdl2
2025-03-07 06:57:13.236 file size exceed max size.
2025-03-07 06:57:13.237 Create new dm log : C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\\quectel_log_LAN_20250307062239628\20250307065713234.qmdl2.
2025-03-07 06:57:13.238 write qsr4 data to log. len = 0
2025-03-07 06:57:13.245 Loop coverage old files path :C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\quectel_log_LAN_20250307062239628
2025-03-07 06:57:13.245 Loop coverage old files ext :qmdl2
2025-03-07 07:02:02.318 file size exceed max size.
2025-03-07 07:02:02.319 Create new dm log : C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\\quectel_log_LAN_20250307062239628\20250307070202304.qmdl2.
2025-03-07 07:02:02.319 write qsr4 data to log. len = 0
2025-03-07 07:02:02.325 Loop coverage old files path :C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\quectel_log_LAN_20250307062239628
2025-03-07 07:02:02.325 Loop coverage old files ext :qmdl2
2025-03-07 07:04:06.820 file size exceed max size.
2025-03-07 07:04:06.821 Create new dm log : C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\\quectel_log_LAN_20250307062239628\20250307070406805.qmdl2.
2025-03-07 07:04:06.821 write qsr4 data to log. len = 0
2025-03-07 07:04:06.832 Loop coverage old files path :C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\quectel_log_LAN_20250307062239628
2025-03-07 07:04:06.832 Loop coverage old files ext :qmdl2
2025-03-07 07:06:15.670 file size exceed max size.
2025-03-07 07:06:15.671 Create new dm log : C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\\quectel_log_LAN_20250307062239628\20250307070615667.qmdl2.
2025-03-07 07:06:15.671 write qsr4 data to log. len = 0
2025-03-07 07:06:15.677 Loop coverage old files path :C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\quectel_log_LAN_20250307062239628
2025-03-07 07:06:15.677 Loop coverage old files ext :qmdl2
2025-03-07 07:08:44.262 file size exceed max size.
2025-03-07 07:08:44.263 Create new dm log : C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\\quectel_log_LAN_20250307062239628\20250307070844261.qmdl2.
2025-03-07 07:08:44.263 write qsr4 data to log. len = 0
2025-03-07 07:08:44.277 Loop coverage old files path :C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\quectel_log_LAN_20250307062239628
2025-03-07 07:08:44.277 Loop coverage old files ext :qmdl2
2025-03-07 07:11:20.163 file size exceed max size.
2025-03-07 07:11:20.164 Create new dm log : C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\\quectel_log_LAN_20250307062239628\20250307071120157.qmdl2.
2025-03-07 07:11:20.164 write qsr4 data to log. len = 0
2025-03-07 07:11:20.172 Loop coverage old files path :C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\quectel_log_LAN_20250307062239628
2025-03-07 07:11:20.172 Loop coverage old files ext :qmdl2
2025-03-07 07:13:50.180 file size exceed max size.
2025-03-07 07:13:50.181 Create new dm log : C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\\quectel_log_LAN_20250307062239628\20250307071350174.qmdl2.
2025-03-07 07:13:50.181 write qsr4 data to log. len = 0
2025-03-07 07:13:50.191 Loop coverage old files path :C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\quectel_log_LAN_20250307062239628
2025-03-07 07:13:50.191 Loop coverage old files ext :qmdl2
2025-03-07 07:16:44.606 file size exceed max size.
2025-03-07 07:16:44.608 Create new dm log : C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\\quectel_log_LAN_20250307062239628\20250307071644601.qmdl2.
2025-03-07 07:16:44.608 write qsr4 data to log. len = 0
2025-03-07 07:16:44.616 Loop coverage old files path :C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\quectel_log_LAN_20250307062239628
2025-03-07 07:16:44.616 Loop coverage old files ext :qmdl2
2025-03-07 07:19:30.487 file size exceed max size.
2025-03-07 07:19:30.489 Create new dm log : C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\\quectel_log_LAN_20250307062239628\20250307071930472.qmdl2.
2025-03-07 07:19:30.489 write qsr4 data to log. len = 0
2025-03-07 07:19:30.499 Loop coverage old files path :C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\quectel_log_LAN_20250307062239628
2025-03-07 07:19:30.499 Loop coverage old files ext :qmdl2
2025-03-07 07:20:13.216 check SerialAutoReconnectThread
2025-03-07 07:20:13.216 Enter QuectelLanLogStop
2025-03-07 07:20:18.907 check SerialAutoReconnectThread
2025-03-07 07:20:18.907 Enter QuectelLanLogStop
2025-03-07 07:20:19.488 Try to disable qtrace. times = 1
2025-03-07 07:20:19.488 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:19.599 Try to disable qtrace. times = 2
2025-03-07 07:20:19.600 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:19.713 Try to disable qtrace. times = 3
2025-03-07 07:20:19.713 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:19.826 Try to disable qtrace. times = 4
2025-03-07 07:20:19.827 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:19.938 Try to disable qtrace. times = 5
2025-03-07 07:20:19.938 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:20.049 Try to disable qtrace. times = 6
2025-03-07 07:20:20.050 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:20.162 Try to disable qtrace. times = 7
2025-03-07 07:20:20.162 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:20.274 Try to disable qtrace. times = 8
2025-03-07 07:20:20.274 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:20.386 Try to disable qtrace. times = 9
2025-03-07 07:20:20.386 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:20.499 Try to disable qtrace. times = 10
2025-03-07 07:20:20.499 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:20.609 Try to disable qtrace. times = 11
2025-03-07 07:20:20.609 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:20.721 Try to disable qtrace. times = 12
2025-03-07 07:20:20.721 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:20.834 Try to disable qtrace. times = 13
2025-03-07 07:20:20.834 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:20.947 Try to disable qtrace. times = 14
2025-03-07 07:20:20.947 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:21.057 Try to disable qtrace. times = 15
2025-03-07 07:20:21.058 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:21.169 Try to disable qtrace. times = 16
2025-03-07 07:20:21.169 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:21.281 Try to disable qtrace. times = 17
2025-03-07 07:20:21.281 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:21.392 Try to disable qtrace. times = 18
2025-03-07 07:20:21.393 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:21.505 Try to disable qtrace. times = 19
2025-03-07 07:20:21.505 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:21.615 Try to disable qtrace. times = 20
2025-03-07 07:20:21.615 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:21.726 Try to disable qtrace. times = 21
2025-03-07 07:20:21.726 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:21.837 Try to disable qtrace. times = 22
2025-03-07 07:20:21.837 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:21.948 Try to disable qtrace. times = 23
2025-03-07 07:20:21.948 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:22.058 Try to disable qtrace. times = 24
2025-03-07 07:20:22.058 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:22.169 Try to disable qtrace. times = 25
2025-03-07 07:20:22.169 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:22.280 Try to disable qtrace. times = 26
2025-03-07 07:20:22.280 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:22.390 Try to disable qtrace. times = 27
2025-03-07 07:20:22.390 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:22.501 Try to disable qtrace. times = 28
2025-03-07 07:20:22.501 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:22.544 check SerialAutoReconnectThread
2025-03-07 07:20:22.544 Enter QuectelLanLogStop
2025-03-07 07:20:22.612 Try to disable qtrace. times = 29
2025-03-07 07:20:22.612 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:22.723 Try to disable qtrace. times = 30
2025-03-07 07:20:22.723 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:22.834 Try to disable qtrace. times = 31
2025-03-07 07:20:22.834 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:22.945 Try to disable qtrace. times = 32
2025-03-07 07:20:22.945 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:23.057 Try to disable qtrace. times = 33
2025-03-07 07:20:23.057 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:23.168 Try to disable qtrace. times = 34
2025-03-07 07:20:23.168 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:23.279 Try to disable qtrace. times = 35
2025-03-07 07:20:23.279 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:23.390 Try to disable qtrace. times = 36
2025-03-07 07:20:23.390 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:23.501 Try to disable qtrace. times = 37
2025-03-07 07:20:23.501 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:23.612 Try to disable qtrace. times = 38
2025-03-07 07:20:23.612 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:23.722 Try to disable qtrace. times = 39
2025-03-07 07:20:23.722 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:23.833 Try to disable qtrace. times = 40
2025-03-07 07:20:23.833 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:23.944 Try to disable qtrace. times = 41
2025-03-07 07:20:23.945 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:24.057 Try to disable qtrace. times = 42
2025-03-07 07:20:24.057 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:24.168 Try to disable qtrace. times = 43
2025-03-07 07:20:24.168 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:24.280 Try to disable qtrace. times = 44
2025-03-07 07:20:24.280 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:24.393 Try to disable qtrace. times = 45
2025-03-07 07:20:24.393 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:24.506 Try to disable qtrace. times = 46
2025-03-07 07:20:24.506 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:24.619 Try to disable qtrace. times = 47
2025-03-07 07:20:24.619 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:24.732 Try to disable qtrace. times = 48
2025-03-07 07:20:24.732 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:24.844 Try to disable qtrace. times = 49
2025-03-07 07:20:24.844 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:24.955 Try to disable qtrace. times = 50
2025-03-07 07:20:24.956 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:25.067 Try to disable qtrace. times = 51
2025-03-07 07:20:25.067 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:25.178 Try to disable qtrace. times = 52
2025-03-07 07:20:25.178 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:25.290 Try to disable qtrace. times = 53
2025-03-07 07:20:25.290 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:25.403 Try to disable qtrace. times = 54
2025-03-07 07:20:25.403 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:25.516 Try to disable qtrace. times = 55
2025-03-07 07:20:25.516 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:25.629 Try to disable qtrace. times = 56
2025-03-07 07:20:25.630 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:25.741 Try to disable qtrace. times = 57
2025-03-07 07:20:25.741 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:25.854 Try to disable qtrace. times = 58
2025-03-07 07:20:25.854 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:25.967 Try to disable qtrace. times = 59
2025-03-07 07:20:25.967 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:26.079 Try to disable qtrace. times = 60
2025-03-07 07:20:26.080 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:26.191 Try to disable qtrace. times = 61
2025-03-07 07:20:26.191 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:26.304 Try to disable qtrace. times = 62
2025-03-07 07:20:26.305 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:26.418 Try to disable qtrace. times = 63
2025-03-07 07:20:26.418 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:26.532 Try to disable qtrace. times = 64
2025-03-07 07:20:26.532 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:26.645 Try to disable qtrace. times = 65
2025-03-07 07:20:26.646 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:26.758 Try to disable qtrace. times = 66
2025-03-07 07:20:26.759 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:26.871 Try to disable qtrace. times = 67
2025-03-07 07:20:26.871 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:26.984 Try to disable qtrace. times = 68
2025-03-07 07:20:26.984 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:27.096 Try to disable qtrace. times = 69
2025-03-07 07:20:27.097 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:27.209 Try to disable qtrace. times = 70
2025-03-07 07:20:27.209 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:27.322 Try to disable qtrace. times = 71
2025-03-07 07:20:27.322 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:27.435 Try to disable qtrace. times = 72
2025-03-07 07:20:27.435 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:27.548 Try to disable qtrace. times = 73
2025-03-07 07:20:27.548 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:27.662 Try to disable qtrace. times = 74
2025-03-07 07:20:27.662 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:27.772 Try to disable qtrace. times = 75
2025-03-07 07:20:27.772 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:27.884 Try to disable qtrace. times = 76
2025-03-07 07:20:27.884 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:27.995 Try to disable qtrace. times = 77
2025-03-07 07:20:27.995 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:28.108 Try to disable qtrace. times = 78
2025-03-07 07:20:28.108 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:28.221 Try to disable qtrace. times = 79
2025-03-07 07:20:28.221 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:28.333 Try to disable qtrace. times = 80
2025-03-07 07:20:28.334 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:28.444 Try to disable qtrace. times = 81
2025-03-07 07:20:28.445 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:28.557 Try to disable qtrace. times = 82
2025-03-07 07:20:28.557 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:28.670 Try to disable qtrace. times = 83
2025-03-07 07:20:28.670 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:28.784 Try to disable qtrace. times = 84
2025-03-07 07:20:28.784 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:28.890 Try to disable qtrace. times = 85
2025-03-07 07:20:28.890 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:29.001 Try to disable qtrace. times = 86
2025-03-07 07:20:29.001 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:29.112 Try to disable qtrace. times = 87
2025-03-07 07:20:29.112 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:29.223 Try to disable qtrace. times = 88
2025-03-07 07:20:29.223 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:29.334 Try to disable qtrace. times = 89
2025-03-07 07:20:29.334 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:29.444 Try to disable qtrace. times = 90
2025-03-07 07:20:29.444 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:29.555 Try to disable qtrace. times = 91
2025-03-07 07:20:29.555 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:29.666 Try to disable qtrace. times = 92
2025-03-07 07:20:29.666 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:29.776 Try to disable qtrace. times = 93
2025-03-07 07:20:29.780 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:29.887 Try to disable qtrace. times = 94
2025-03-07 07:20:29.887 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:29.997 Try to disable qtrace. times = 95
2025-03-07 07:20:29.997 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:30.108 Try to disable qtrace. times = 96
2025-03-07 07:20:30.108 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:30.219 Try to disable qtrace. times = 97
2025-03-07 07:20:30.220 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:30.330 Try to disable qtrace. times = 98
2025-03-07 07:20:30.330 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:30.443 Try to disable qtrace. times = 99
2025-03-07 07:20:30.444 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:30.552 Try to disable qtrace. times = 100
2025-03-07 07:20:30.552 ReadLanPortDataToFile 0 bytes
2025-03-07 07:20:30.663 Log stopped, dir<C:\Users\borka\OneDrive\Dokumenti\miro\deb\QWinLog_V1.8.5\Log\\quectel_log_LAN_20250307062239628\>

 

 

@M_Klo 

Hi, Thanks for the modem logs.

I'd like to follow up on your case via email. Please check whether you have received my email.

By the way, May I know who your SIM carrier is?

Best regards.

▶Deco BE11000/ BE63_V2.6_1.1.7 Ready for Test ▶Deco BE25_V1_1.0.17 Ready for Test! ▶Update Deco BE65 Pro to the Latest 1.1.3 Firmware Now! Try to leave a Message if urgent help is required.

Hi David!

I sent you an email with all the required documents and information.
I hope it helps you.
Best regards!
M.

Just be careful WeTransfer expires 15 March, 2025.

BR!

M.

laugh@M_Klo  Thank you very much.I've just downloaded the log zip file.

Best regards.

▶Deco BE11000/ BE63_V2.6_1.1.7 Ready for Test ▶Deco BE25_V1_1.0.17 Ready for Test! ▶Update Deco BE65 Pro to the Latest 1.1.3 Firmware Now! Try to leave a Message if urgent help is required.
upload
    upload
      About Us
      Press
      Copyright © TP-Link Systems Inc. All rights reserved.