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No details in Insights since July 17th

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No details in Insights since July 17th

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

john335i

2017-07-28 04:29:43

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Registered: 2017-07-28

No details in Insights since July 17th

2017-07-28 04:29:43

Model :

Hardware Version :

Firmware Version :

ISP :

I am unable to see any Insights or history since July 17th, wondering if anyone else had this problem, what they did to correct it.

3 Reply

sdpfaff

LV1

2017-07-30 00:06:17

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Registered: 2017-06-14

No history or insights since 7/23

2017-07-30 00:06:17

Upgraded to new firmware last night - still broken.

john335i

LV1

2017-07-31 02:42:33

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Registered: 2017-07-28

Re:No details in Insights since July 17th

2017-07-31 02:42:33

So I did a factory reset on all of the Decos. Insights seemed to work for about 45 minutes then it stopped and nothing since. I have a ticket open with tech support

flying snow

LV4

2017-08-07 19:00:47

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Registered: 2017-06-28

Re:No details in Insights since July 17th

2017-08-07 19:00:47

is your issue solved?

No details in Insights since July 17th

No details in Insights since July 17th

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