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TD-W8970 lan port disconnect and reconnect frequently

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TD-W8970 lan port disconnect and reconnect frequently

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TD-W8970 lan port disconnect and reconnect frequently
TD-W8970 lan port disconnect and reconnect frequently
2017-06-29 22:54:10
Model :

Hardware Version :

Firmware Version :

ISP :

Hello, my client's w8970 v3 router gets disconnected and reconnecting the cable on the lan port several times a day.


This does not happen with another old tplink modem using the same cables and the same pc.
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#1
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3 Reply
Re:TD-W8970 lan port disconnect and reconnect frequently
2017-06-30 08:53:18
When it's disconnected, is the Ethernet light of the LAN port on? Did you hard reset or update firmware?
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#2
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Re:TD-W8970 lan port disconnect and reconnect frequently
2017-06-30 23:52:03
firmware updated, hard reset is made in control page?
the light turn off and on, and network works again.
its terrible in online games.
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#3
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Re:TD-W8970 lan port disconnect and reconnect frequently
2017-07-04 10:27:40

Gon0 wrote

firmware updated, hard reset is made in control page?
the light turn off and on, and network works again.
its terrible in online games.


Then it's suggested to initiate a ticket to TP-Link support to check the issue. http://www.tp-link.com/us/support/contact-technical-support#E-mail-Support
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#4
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