TD-W8961ND disconnection problem when wi-fi is on

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TD-W8961ND disconnection problem when wi-fi is on

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TD-W8961ND disconnection problem when wi-fi is on
TD-W8961ND disconnection problem when wi-fi is on
2017-06-25 09:38:24
Model :

Hardware Version :

Firmware Version :

ISP :

Hello everyone,
Today I wanted to install my modem TD-W8961ND model and I did all the requirements steps that I can. Also I tried another modem on same line and it works.
After the installment, I can connect the internet via ethernet cable but when I open Wi-fi to use on my mobile phone, the Adsl is down and couldnt connect again until off wifi.

Model :
TD-W8961ND

Hardware Version : V3

Firmware Version : v3_150707

log errors:

netMakeChannDial: err=-3001 rn_p=804eec18
call failed
adsl down

Please help me about it.
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Re:TD-W8961ND disconnection problem when wi-fi is on
2017-08-02 17:00:32
If you use another wireless device, like laptop, tablet, to connect to the TD-W8961ND, will it cause the same issue? Who is your ISP? Have you tried to change wifi setting like SSID, channel, channel width?
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