Problem connecting Archer D7 to Plusnet ADSL broadband
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Problem connecting Archer D7 to Plusnet ADSL broadband
Posts: 19
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-04-15
2017-04-15 15:44:23
Posts: 19
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-04-15
Problem connecting Archer D7 to Plusnet ADSL broadband
2017-04-15 15:44:23
Tags:
Model :
Hardware Version :
Firmware Version :
ISP :
Hi - I've bought the TP-Link [SIZE=2] Archer D7 AC1750 Wireless Dual Band Gigabit ADSL2+ Modem Router recently. Having problems configuring it so it will connect to Plusnet broadband (ADSL not fibre) in the UK. Have received VPI/VCI (0/38) and Connection type (PPPoA) info from Plusnet but still can't get it connected. Router recognised by my devices no problem. Anyone got a fix, or know it simply can't work with Plusnet? [/SIZE]
Hardware Version :
Firmware Version :
ISP :
Hi - I've bought the TP-Link [SIZE=2] Archer D7 AC1750 Wireless Dual Band Gigabit ADSL2+ Modem Router recently. Having problems configuring it so it will connect to Plusnet broadband (ADSL not fibre) in the UK. Have received VPI/VCI (0/38) and Connection type (PPPoA) info from Plusnet but still can't get it connected. Router recognised by my devices no problem. Anyone got a fix, or know it simply can't work with Plusnet? [/SIZE]
#1
Options
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Thread Manage
Announcement Manage
32 Reply
Posts: 2171
Helpful: 87
Solutions: 0
Stories: 0
Registered: 2013-01-12
Re:Problem connecting Archer D7 to Plusnet ADSL broadband
2017-04-16 00:48:41
No, because your WAN interface has "connected" status.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#12
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 19
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-04-15
Re:Problem connecting Archer D7 to Plusnet ADSL broadband
2017-04-16 00:50:36
OK thanks for all your help. I'm lost really
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#13
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 2171
Helpful: 87
Solutions: 0
Stories: 0
Registered: 2013-01-12
Re:Problem connecting Archer D7 to Plusnet ADSL broadband
2017-04-16 01:01:21
Can you show me addresses from your network card when you have connection with TP-Link and next time with your ISP modem for compare?
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#14
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 19
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-04-15
Re:Problem connecting Archer D7 to Plusnet ADSL broadband
2017-04-16 01:12:07
To be honest I don't know what I'm doing
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#15
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 2171
Helpful: 87
Solutions: 0
Stories: 0
Registered: 2013-01-12
Re:Problem connecting Archer D7 to Plusnet ADSL broadband
2017-04-16 01:20:53
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#16
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 19
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-04-15
Re:Problem connecting Archer D7 to Plusnet ADSL broadband
2017-04-16 13:17:35
Do you mean the WAN addresses listed by each of the two routers?
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#17
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 19
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-04-15
Re:Problem connecting Archer D7 to Plusnet ADSL broadband
2017-04-16 14:39:11
jimasek wrote
Can you show me addresses from your network card when you have connection with TP-Link and next time with your ISP modem for compare?
Here are the only differences I can identify between the two ipconfig outputs:
USING ISP's ROUTER:
Windows IP Configuration
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : lan
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : 802.11n USB Wireless LAN Card
IPv4 Address. . . . . . . . . . . : 192.168.1.1(Preferred)
Default Gateway . . . . . . . . . : 0.0.0.0
192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DNS Servers . . . . . . . . . . . : 192.168.1.254
USING TP-LINK ROUTER:
Windows IP Configuration
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 802.11n USB Wireless LAN Card
IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
Default Gateway . . . . . . . . . : fe80::8c92:86ff:fe42:5dde%12
0.0.0.0
192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
0.0.0.0
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#18
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 2171
Helpful: 87
Solutions: 0
Stories: 0
Registered: 2013-01-12
Re:Problem connecting Archer D7 to Plusnet ADSL broadband
2017-04-16 14:56:06
Everything looks OK,
The last test, when you have TP-Link connect please check command ping 8.8.8.8 in cmd
The last test, when you have TP-Link connect please check command ping 8.8.8.8 in cmd
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#19
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 19
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-04-15
Re:Problem connecting Archer D7 to Plusnet ADSL broadband
2017-04-16 15:57:54
jimasek wrote
Everything looks OK,
The last test, when you have TP-Link connect please check command ping 8.8.8.8 in cmd
Pinging 8.8.8.8 with 32 bytes of data:
Reply from 192.168.1.100: Destination host unreachable.
Reply from 192.168.1.100: Destination host unreachable.
Reply from 192.168.1.100: Destination host unreachable.
Reply from 192.168.1.100: Destination host unreachable.
Ping statistics for 8.8.8.8:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#20
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 2171
Helpful: 87
Solutions: 0
Stories: 0
Registered: 2013-01-12
Re:Problem connecting Archer D7 to Plusnet ADSL broadband
2017-04-16 19:05:29
No internet access at this moment. Do you have access to router setup from ISP?
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#21
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 19
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-04-15
2017-04-15 15:44:23
Posts: 19
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-04-15
Information
Helpful: 0
Views: 3583
Replies: 32
Voters 0
No one has voted for it yet.
Tags
Related Articles
Archer AX50 with Plusnet
838
0
Archer D7 upnp problem
767
0
Archer D7 upnp problem
481
0
Report Inappropriate Content
Transfer Module
New message