Archer C3200 LAN and WIFI dropouts and DNS lookup issues
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Archer C3200 LAN and WIFI dropouts and DNS lookup issues
Model :
Hardware Version :
Firmware Version :
ISP :
I am now on my second of these routers. Overall the speed is great, as is the ease of configuration. I have been in touch with TP-LINK support and VIP support to no avail. After the issues with the first router couldn't be resolved, I swapped the hardware as per TP-Link instructions. Initially it looked okay, however now the device has been running for a week or so I am running into issues again:
1. Connection to my Virginmedia modem are fine, no issues, the modem does not seem to lose connection at all
2. I have devices hard wired into the router directly, some also via a switch (PC, Mac, Power LAN). Speed is fine, however often I receive a ' resolving host ' message in the browser(s) and FTP downloads are interrupted. Also Skype for business calls/chats/transfers, as well as Webex and other web meeting software solutions get interrupted, primarily my voice and desktop sharing video.
3. I have devices connected through Wifi, such as iPhones, iPads, TP-Link KASA switches, HUE bridge, laptops, SKY boxes, Apple Airport Express and AppleTV and IP Cams. ALL of these devices encouter connectivity issues on ALL networks. They are fairly evenly spread out between 2G and 5G networks.
4. When this dropout happens I cannot reach the router IP either, so it is really unlikely that it's a broadband issue.
5. I have swapped the DNS servers for Google's to no avail.
The firmware is the latest available, the router is new, so I'm pretty lost now. I have optimised the channels used for both signals, however as this also happens on the hardwired devices I don't think it's a frequency issue.
If anyone has encountered similar issues - please let me know!
Thanks
Chris.
Hardware Version :
Firmware Version :
ISP :
I am now on my second of these routers. Overall the speed is great, as is the ease of configuration. I have been in touch with TP-LINK support and VIP support to no avail. After the issues with the first router couldn't be resolved, I swapped the hardware as per TP-Link instructions. Initially it looked okay, however now the device has been running for a week or so I am running into issues again:
1. Connection to my Virginmedia modem are fine, no issues, the modem does not seem to lose connection at all
2. I have devices hard wired into the router directly, some also via a switch (PC, Mac, Power LAN). Speed is fine, however often I receive a ' resolving host ' message in the browser(s) and FTP downloads are interrupted. Also Skype for business calls/chats/transfers, as well as Webex and other web meeting software solutions get interrupted, primarily my voice and desktop sharing video.
3. I have devices connected through Wifi, such as iPhones, iPads, TP-Link KASA switches, HUE bridge, laptops, SKY boxes, Apple Airport Express and AppleTV and IP Cams. ALL of these devices encouter connectivity issues on ALL networks. They are fairly evenly spread out between 2G and 5G networks.
4. When this dropout happens I cannot reach the router IP either, so it is really unlikely that it's a broadband issue.
5. I have swapped the DNS servers for Google's to no avail.
The firmware is the latest available, the router is new, so I'm pretty lost now. I have optimised the channels used for both signals, however as this also happens on the hardwired devices I don't think it's a frequency issue.
If anyone has encountered similar issues - please let me know!
Thanks
Chris.
