2.4Ghz Band has no Internet connection.
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.2.4Ghz Band has no Internet connection.
Posts: 3
Helpful: 6
Solutions: 0
Stories: 0
Registered: 2017-01-09
2017-01-22 05:49:54
Posts: 3
Helpful: 6
Solutions: 0
Stories: 0
Registered: 2017-01-09
2.4Ghz Band has no Internet connection.
2017-01-22 05:49:54
Tags:
Model : TP-Link Archer C3150
Hardware Version : V1
Firmware Version : Archer C3150(US)_V1_160707
ISP : CenturyLink
Hello,
I've been having an ongoing wireless issue with my recently purchased TP-Link Archer C3150. I'm having an issue specifically with the 2.4Ghz band, where, devices can connect to the signal, but, do not receive any Internet connection. As far as wireless settings, I'm using WPA2 Personal with AES on the 2.4Ghz band on 802.11bgn mixed mode. For the 5Ghz band, I'm using the same security settings on 802.11ac only. I have tried power cycling, resetting to factory defaults and nothing seems to resolve the issue. This is something I really need resolved as I have a few devices in my home that can only connect to the 2.4Ghz band.
Any help would be greatly appreciated, thanks!
-Charles
Hardware Version : V1
Firmware Version : Archer C3150(US)_V1_160707
ISP : CenturyLink
Hello,
I've been having an ongoing wireless issue with my recently purchased TP-Link Archer C3150. I'm having an issue specifically with the 2.4Ghz band, where, devices can connect to the signal, but, do not receive any Internet connection. As far as wireless settings, I'm using WPA2 Personal with AES on the 2.4Ghz band on 802.11bgn mixed mode. For the 5Ghz band, I'm using the same security settings on 802.11ac only. I have tried power cycling, resetting to factory defaults and nothing seems to resolve the issue. This is something I really need resolved as I have a few devices in my home that can only connect to the 2.4Ghz band.
Any help would be greatly appreciated, thanks!
-Charles
#1
Options
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Thread Manage
Announcement Manage
8 Reply
Posts: 334
Helpful: 16
Solutions: 0
Stories: 0
Registered: 2012-03-28
Re:2.4Ghz Band has no Internet connection.
2017-01-24 11:23:25
Do you have any USB 3.0 devices connected to the router? Or any 2.4GHz interference sources around your home?
Please try to find a solution from the FAQ below:
http://www.tp-link.com/en/faq-1393.html">http://www.tp-link.com/en/faq-1393.html[SIZE=3][/SIZE] [URL="http://www.tp-link.com/en/faq-1393.html
Please try to find a solution from the FAQ below:
http://www.tp-link.com/en/faq-1393.html">http://www.tp-link.com/en/faq-1393.html[SIZE=3][/SIZE] [URL="http://www.tp-link.com/en/faq-1393.html
1
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
1
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#2
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 2
Helpful: 3
Solutions: 0
Stories: 0
Registered: 2017-01-31
Re:2.4Ghz Band has no Internet connection.
2017-01-31 19:24:45
Hey, I reported a similar problem in my Archer D9.
The device showed that it was emmiting at 2.4GHz but my compatible devices were not seing the wifi.
Try switching the emission channel of the 2.4GHz band from auto to fixed. Try different channels, in my case just a couple of them worked properly.
The device showed that it was emmiting at 2.4GHz but my compatible devices were not seing the wifi.
Try switching the emission channel of the 2.4GHz band from auto to fixed. Try different channels, in my case just a couple of them worked properly.
3
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
3
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#3
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 3
Helpful: 6
Solutions: 0
Stories: 0
Registered: 2017-01-09
Re:2.4Ghz Band has no Internet connection.
2017-03-22 16:25:31
Hello, I'm bumping this thread as the issue still persists. I'd like to clarify that devices ARE able to connect to the 2.4Ghz signal, but there is no internet connection. Meaning, even though i can connect to it, the internet does not work on it. Thanks.
4
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
4
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#4
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 1
Helpful: 13
Solutions: 0
Stories: 0
Registered: 2017-03-28
Re:2.4Ghz Band has no Internet connection.
2017-03-28 10:04:51
I'm having the exact same problem with my Archer C1200. 5GHz is completely fine, while the 2.4GHz has no internet connectivity. The wireless network shows up, and my devices can connect to it, but there is no internet available.
13
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
13
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#5
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 2
Helpful: 1
Solutions: 0
Stories: 0
Registered: 2017-07-06
Re:2.4Ghz Band has no Internet connection.
2017-07-08 11:25:46
Just thought I'd post here to say I'm having the same issue with 2.4GHz on my RE355. No issues with 5GHz, but on 2.4GHz while my devices can connect, there will be no Internet connectivity and I'll have to do a reboot before it starts working again for a few days until the problem resurfaces...
1
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
1
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#6
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 681
Helpful: 44
Solutions: 3
Stories: 0
Registered: 2016-12-10
Re:2.4Ghz Band has no Internet connection.
2017-07-10 15:25:36
phrozact wrote
Just thought I'd post here to say I'm having the same issue with 2.4GHz on my RE355. No issues with 5GHz, but on 2.4GHz while my devices can connect, there will be no Internet connectivity and I'll have to do a reboot before it starts working again for a few days until the problem resurfaces...
Did you upgrade the firmware of RE355?
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#7
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 2
Helpful: 1
Solutions: 0
Stories: 0
Registered: 2017-07-06
Re:2.4Ghz Band has no Internet connection.
2017-07-16 21:10:32
uutommi wrote
Did you upgrade the firmware of RE355?
Yup, I'm using Firmware v1.0 , Build 20151203 which I believe is the latest.
At least according to http://www.tp-link.com/us/download/RE355.html#Firmware anyway.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#8
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 681
Helpful: 44
Solutions: 3
Stories: 0
Registered: 2016-12-10
Re:2.4Ghz Band has no Internet connection.
2017-07-17 10:17:38
If you still have troubles , it's suggested to contact TP-Link email support.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#9
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 3
Helpful: 6
Solutions: 0
Stories: 0
Registered: 2017-01-09
2017-01-22 05:49:54
Posts: 3
Helpful: 6
Solutions: 0
Stories: 0
Registered: 2017-01-09
Information
Helpful: 2
Views: 7722
Replies: 8
Voters 0
No one has voted for it yet.
Tags
Related Articles
Slow 2.4ghz band
1951
1
Report Inappropriate Content
Transfer Module
New message