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Ap500 ac1900 wireless gigabit access point loosing clients all the time

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Ap500 ac1900 wireless gigabit access point loosing clients all the time

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Ap500 ac1900 wireless gigabit access point loosing clients all the time
Ap500 ac1900 wireless gigabit access point loosing clients all the time
2016-06-13 16:26:40
Model :

Hardware Version : Not Clear

Firmware Version :

ISP :

Hello ,

New purchase here , after many years of good service my TL-WA901ND retired .

With latest firmware acting as access point , all clients - although signal is strong through all building at 2,4 as well as 5 GHz -

are repeatedly loosing connection until i reboot it .

There are two web cams , one Laptop at 2,4 ghz and two smartphones at 5 GHZ .

The channel is clear and signal is between 48 - 72 dbm.

Any ideas ?
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#1
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Re:Ap500 ac1900 wireless gigabit access point loosing clients all the time
2017-01-10 18:56:05
I have a similar issue with 5Ghz (haven't tested if the issue happens with 2.4 yet).

Devices which still connect may take longer to connect (like an ipad 2), and another device gets disconnected more often than not, BQ M10 tablet, while mobile phones nexus 5 and xiaomi redmi note 3 pro seem unaffected.

Reboot seems to fix the issue for devices with issues, but after around 2 weeks the thing persists. I will leave device without rebooting to see if it's general degradation over time or what.

Current firmware version: 1.0.0 Build 20151124 Rel. 61417
Hardware Version: AP500 v1.0
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#2
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Re:Ap500 ac1900 wireless gigabit access point loosing clients all the time
2017-01-11 19:55:24
-Confirmed, last night, even though some devices stayed connected, speed tests through wifi gave a mere 5Mbps download 1Mbps upload, after rebooting the AP500, speeds increased to the maximun I can achieve 40Mbps download, 4 Upload.There is a serious bug that causes degradation to this device.
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#3
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Ap500 ac1900 wireless gigabit access point loosing clients all the time
2017-02-16 05:28:04
Can eValid measure two or more mobile devices at the same time?
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#4
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Re:Ap500 ac1900 wireless gigabit access point loosing clients all the time
2017-03-22 01:34:36
In my case after some tweaking I noticed what was causing this behaviour was changing the default beacon interval to 300 (from 100), I restored it to 100 and the problem hasn't happened again, so... :-?
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#6
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Re:Ap500 ac1900 wireless gigabit access point loosing clients all the time
2017-05-27 22:52:17
Try setting Group Key Update Period on every SSID to 0.
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#7
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