New Archer C7 v2 is dropping internet daily
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New Archer C7 v2 is dropping internet daily
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New Archer C7 v2 is dropping internet daily
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Registered: 2015-12-30
2015-12-30 03:02:11
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New Archer C7 v2 is dropping internet daily
2015-12-30 03:02:11
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Model :
Hardware Version : Not Clear
Firmware Version :
ISP :
Just purchased a brand new TP-LINK Archer C7 AC1750 v2 and it's dropping the connection randomly.
Since I've set up 3 days ago, it's dropped all internet connection randomly about 6-8 times. Wireless and wired connections all drop with no internet connection available. The wireless signals on both the 2.4 and 5 ghz are still visible though when I look at the available SSIDs from my Windows laptop, but trying to connect to them doesn't work and there is no internet on them either. I need to reboot the router for it to make internet available again.
I'm pretty sure that every time it's happened it's when I have one of my wired devices turned on. For instance this last time, it occurred as soon as I turned on my Boxee Box (a streamer similar to Roku that I have wired directly into the LAN port of the router).
Any idea what the problem could be? What other details can I provide that would help someone to ? Unfortunately when I log into the tplinkwifi.net and I look at System tools/System logs, there's no longer anything prior to the reboot of my router showing there.
Please help!
Hardware Version : Not Clear
Firmware Version :
ISP :
Just purchased a brand new TP-LINK Archer C7 AC1750 v2 and it's dropping the connection randomly.
[/TD] [TD="colspan: 2"]Firmware is 3.14.3 Build 150427 Rel.36706n |
Since I've set up 3 days ago, it's dropped all internet connection randomly about 6-8 times. Wireless and wired connections all drop with no internet connection available. The wireless signals on both the 2.4 and 5 ghz are still visible though when I look at the available SSIDs from my Windows laptop, but trying to connect to them doesn't work and there is no internet on them either. I need to reboot the router for it to make internet available again.
I'm pretty sure that every time it's happened it's when I have one of my wired devices turned on. For instance this last time, it occurred as soon as I turned on my Boxee Box (a streamer similar to Roku that I have wired directly into the LAN port of the router).
Any idea what the problem could be? What other details can I provide that would help someone to ? Unfortunately when I log into the tplinkwifi.net and I look at System tools/System logs, there's no longer anything prior to the reboot of my router showing there.
Please help!
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Loosing Internet connection every day on my new C7 v2
2016-02-18 01:32:59
It seems IMHO the people complainin do not define the problem precisely.
The router maintains the wired LAN and also the WIFI LANs on both frequencies. I can use my NAS that is wired to the router and my cellphones also see the local WIFI.
I loose the internet connection on a daily basis with no apparent reason which means no device can connect to the Internet: the WAN seems to the users inaccessible!
I enter the Admin GUI and may check the WAS and network status: in both places I can see "connected". But no Internet...
To solve the problem it is sufficient in most cases to disconnect and connect again.
Rebooting the router also solves the problem.
In my opinion the guys at TP-LINK should give us a solution ASAP and not ask indefinite and irrelevant questions as I was asked by mail by a support person.
I am amazed at the low level of support that is available for the router. I read the complaints on the forums and did not notice serious involvement or replies or solutions from TP Link people... only complaints from customers.
The problem could be caused either by a bug or by an incorrect setting.
I use PPOE and, when it works it is very good from all point of view.
It is a pity that lack of solution makes me consider returning the router to the shop OR if it is not possible - to just throw it to the junk and buy an other product.
MK
The router maintains the wired LAN and also the WIFI LANs on both frequencies. I can use my NAS that is wired to the router and my cellphones also see the local WIFI.
I loose the internet connection on a daily basis with no apparent reason which means no device can connect to the Internet: the WAN seems to the users inaccessible!
I enter the Admin GUI and may check the WAS and network status: in both places I can see "connected". But no Internet...
To solve the problem it is sufficient in most cases to disconnect and connect again.
Rebooting the router also solves the problem.
In my opinion the guys at TP-LINK should give us a solution ASAP and not ask indefinite and irrelevant questions as I was asked by mail by a support person.
I am amazed at the low level of support that is available for the router. I read the complaints on the forums and did not notice serious involvement or replies or solutions from TP Link people... only complaints from customers.
The problem could be caused either by a bug or by an incorrect setting.
I use PPOE and, when it works it is very good from all point of view.
It is a pity that lack of solution makes me consider returning the router to the shop OR if it is not possible - to just throw it to the junk and buy an other product.
MK
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Re:New Archer C7 v2 is dropping internet daily
2016-09-14 05:43:45
With the same problem, I noticed that sometimes it looses all DHCP settings like DNS .
I had to reinstall the whole router :(.
I have this modem now for a week and it worked fine and out of the blue it statrted.
I had to reinstall the whole router :(.
I have this modem now for a week and it worked fine and out of the blue it statrted.
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Re:New Archer C7 v2 is dropping internet daily
2016-09-16 07:44:16
I got the same issue. Archer C7 V2
Symptom : Everyday I come back home, my phone connect to the WIFI but there is no web connection. I have to reboot the router for the WIFI to connect to the Web again.
Tried to update the Firmware yesterday, didn't improved.
Tried to use under used canal for 2.4Ghz, didn't improved.
I'm using ARP to bind my computer to the same local IP.
I use the same SSID for 2.4 and 5 Ghz
Symptom : Everyday I come back home, my phone connect to the WIFI but there is no web connection. I have to reboot the router for the WIFI to connect to the Web again.
Tried to update the Firmware yesterday, didn't improved.
Tried to use under used canal for 2.4Ghz, didn't improved.
I'm using ARP to bind my computer to the same local IP.
I use the same SSID for 2.4 and 5 Ghz
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Re:New Archer C7 v2 is dropping internet daily
2016-09-16 07:45:25
I got the same issue. Archer C7 V2
Symptom : Everyday I come back home, my phone connect to the WIFI but there is no web connection. I have to reboot the router for the WIFI to connect to the Web again.
Tried to update the Firmware yesterday, didn't improved.
Tried to use under used canal for 2.4Ghz, didn't improved.
I'm using ARP to bind my computer to the same local IP.
I use the same SSID for 2.4 and 5 Ghz
Symptom : Everyday I come back home, my phone connect to the WIFI but there is no web connection. I have to reboot the router for the WIFI to connect to the Web again.
Tried to update the Firmware yesterday, didn't improved.
Tried to use under used canal for 2.4Ghz, didn't improved.
I'm using ARP to bind my computer to the same local IP.
I use the same SSID for 2.4 and 5 Ghz
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Re:New Archer C7 v2 is dropping internet daily
2016-09-18 17:50:49
I have C7 V2.00 and i'm very lucky because I've got any problem with my C7
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How I solved the problem I had for a few month with my C7 that was always disconnecting
2016-09-20 00:36:08
I got a new modem router (made by D-Link) from my ISP and put the C7 in a box from which will probably go to the garbage can in the near future.
Nothing helped so I had to cut my losses and solve a time consuming problem.
I am OK for more than a month with uninterrupted service.
Good luck to you all.
Nothing helped so I had to cut my losses and solve a time consuming problem.
I am OK for more than a month with uninterrupted service.
Good luck to you all.
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works better now
2016-09-20 05:40:03
I have changed the dns settings to 8.8.8.8 and the second to 8.8.8.6 (both google dns)
and now it looks more stable.
Knock on wood!.
May be this helsp
and now it looks more stable.
Knock on wood!.
May be this helsp
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Re:New Archer C7 v2 is dropping internet daily
2017-05-24 06:06:12
Has anyone found a solution for the "
Everyday I come back home, my phone connect to the WIFI but there is no web connection. I have to reboot the router for the WIFI to connect to the Web again."
I
Any ideas would be helpful thanks
I
Firmware Version: | 3.14.3 Build 150427 Rel.36706n |
Hardware Version: | Archer C7 v2 00000000 |
Any ideas would be helpful thanks
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Registered: 2015-12-30
2015-12-30 03:02:11
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