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Archer D7 - USB printer controller not working with OS X El Captain
Archer D7 - USB printer controller not working with OS X El Captain
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Registered: 2015-09-17
2015-09-18 13:50:28
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Archer D7 - USB printer controller not working with OS X El Captain
2015-09-18 13:50:28
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Hardware Version : Not Clear
Firmware Version :
ISP :
Hi,
I recently updated my macbook pro to OS X El Captain GM Candidate, after which USB printer controller software is not working properly.
When u start the service, i get the following error: "Installation is incomplete! Please reinstall again."
It was working fine on Yosemite and i was able to print wirelessly before.
I have updated drivers on my Archer D7, have checked to see if Apple has released any new drivers for my printer. etc. but nothing seem to work.
Details of all software and hardware below:
Mac OS: OS X El Captain GM Candidate - Version 10.11 (15A282a)
ADSL 2+ Modem: Archer D7
Printer: HP Deskjet F2180
USB Printer Controller Version:1.13.1025
Steps i have taken to resolve the issue:
1. Reinstall USB printer controller version 1.13.1025.
2. Restart laptop and reinstall HP Drivers
3. Connect printer directly to laptop using USB cable, I was able to access all features of the printer and was able to print. So it does’t seem like a drivers issue.
4. Restart router and try again.
Nothing seems to be working.
Please let me know if where is anything else i need to do to resolve this issue?
Thanks,
Nihal
Hardware Version : Not Clear
Firmware Version :
ISP :
Hi,
I recently updated my macbook pro to OS X El Captain GM Candidate, after which USB printer controller software is not working properly.
When u start the service, i get the following error: "Installation is incomplete! Please reinstall again."
It was working fine on Yosemite and i was able to print wirelessly before.
I have updated drivers on my Archer D7, have checked to see if Apple has released any new drivers for my printer. etc. but nothing seem to work.
Details of all software and hardware below:
Mac OS: OS X El Captain GM Candidate - Version 10.11 (15A282a)
ADSL 2+ Modem: Archer D7
Printer: HP Deskjet F2180
USB Printer Controller Version:1.13.1025
Steps i have taken to resolve the issue:
1. Reinstall USB printer controller version 1.13.1025.
2. Restart laptop and reinstall HP Drivers
3. Connect printer directly to laptop using USB cable, I was able to access all features of the printer and was able to print. So it does’t seem like a drivers issue.
4. Restart router and try again.
Nothing seems to be working.
Please let me know if where is anything else i need to do to resolve this issue?
Thanks,
Nihal
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Registered: 2015-10-01
Archer D7 - USB printer controller not working with OS X El Captain
2016-01-18 17:48:07
Fatalityap wrote
This is strange, maybe we can try to write Apple?
I think that it's a goog idea while there are other soft thet are not working with OSX el Capitan as android transfer and the new disk utility is no working fine like the old one
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Registered: 2015-11-09
Re:Archer D7 - USB printer controller not working with OS X El Captain
2016-01-19 09:53:09
My opinion is clear in this matter: these companies including TP-Link being located in China and having lots of retards programmers simply do not qualify at the intelligence level to find a fix. The questions is simple: How come well-known router providers such as Linksys, Asus, etc could work with latest Mac and TP-Link not?
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Registered: 2016-02-13
Re:Archer D7 - USB printer controller not working with OS X El Captain
2016-02-15 16:52:21
Hi all
Just bought a VR900 assuming it was the top of the range xDSL modem. It is a cheat, since it does not work with a printer on OS X 10.11 and TP Link should be sued for dishonest advertising.
I also discovered that another company called Silex has the same software and it is called SX Virtual Link and that does not work either on 10.11. I had a reply to my ticket from TP Link and it says
" Thank you very much for your email requesting information about our product.
This is Joanna from TP-LINK technical support.
Apologize for any inconvenient caused for you. The source code published by Apple was not include the information that the USB printer controller need. So we can not provide any solution due to the short of information.
Sorry again for the problem caused for you.":confused:
This attitude from a company selling expensive products is just unacceptable!
TP Link should code the printer controller into the firmware of the device and not issue a non-working piece of software that they didn't write themselves!
I am selling my VR900 on eBay today and buying a NETSCAPE Nighthawk!
Pity TP Link... but then I do not expect you to read this forum anyway!!
Just bought a VR900 assuming it was the top of the range xDSL modem. It is a cheat, since it does not work with a printer on OS X 10.11 and TP Link should be sued for dishonest advertising.
I also discovered that another company called Silex has the same software and it is called SX Virtual Link and that does not work either on 10.11. I had a reply to my ticket from TP Link and it says
" Thank you very much for your email requesting information about our product.
This is Joanna from TP-LINK technical support.
Apologize for any inconvenient caused for you. The source code published by Apple was not include the information that the USB printer controller need. So we can not provide any solution due to the short of information.
Sorry again for the problem caused for you.":confused:
This attitude from a company selling expensive products is just unacceptable!
TP Link should code the printer controller into the firmware of the device and not issue a non-working piece of software that they didn't write themselves!
I am selling my VR900 on eBay today and buying a NETSCAPE Nighthawk!
Pity TP Link... but then I do not expect you to read this forum anyway!!
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Re:Archer D7 - USB printer controller not working with OS X El Captain
2016-02-15 16:55:28
[/I]
You can add this one to the collection on this forum:
Thank you very much for your email requesting information about our product.
This is Joanna from TP-LINK technical support.
Apologize for any inconvenient caused for you. The source code published by Apple was not include the information that the USB printer controller need. So we can not provide any solution due to the short of information.
Sorry again for the problem caused for you.
richardsb24 wrote
Answer from TP-Link:Buenos días.
La última respuesta a su problema recibida en Octubre, le indicaba que por el momento no existía ninguna solución. Lamentamos comunicarle que no hemos recibido avances sobre la resolución de su incidencia. Disculpe las molestias.
Gracias por confiar en nosotros.
Translation
" Hello,
The last answer to your problem you've got in October was that actually there was no solution.We apologize to say that we don't receive any news about this incidence.Sorry for the
inconvenience .
Thank you for trusting us."
Sorry if my english is poor.
Regards
Richard
You can add this one to the collection on this forum:
Thank you very much for your email requesting information about our product.
This is Joanna from TP-LINK technical support.
Apologize for any inconvenient caused for you. The source code published by Apple was not include the information that the USB printer controller need. So we can not provide any solution due to the short of information.
Sorry again for the problem caused for you.
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Re:Archer D7 - USB printer controller not working with OS X El Captain
2016-02-15 17:00:22
Fatalityap wrote
This is strange, maybe we can try to write Apple?
hi, I have but they do not do much for third parties software. The TP Link controller is a clone from another company anyway and it will never work if it is not integrated in the firmware...
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Re:Archer D7 - USB printer controller not working with OS X El Captain
2016-02-15 19:47:45
Here is the latest reply to my ticket with TP Link:
"Dear Alfredo,
Many thanks for your valuable reply.
I have forward your case to our senior engineer, and they will have an analysis and explain for you, please keep patient and they will contact you soon once they got any suggestions.
Thanks again for your kinder information and cooperation."
Let us start counting the days, weeks and month (and years?) before their solution is published!:confused::(
"Dear Alfredo,
Many thanks for your valuable reply.
I have forward your case to our senior engineer, and they will have an analysis and explain for you, please keep patient and they will contact you soon once they got any suggestions.
Thanks again for your kinder information and cooperation."
Let us start counting the days, weeks and month (and years?) before their solution is published!:confused::(
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Re:Archer D7 - USB printer controller not working with OS X El Captain
2016-02-16 01:53:51
Why are my posts being censored? None of them has been published by the moderator. The issue of a non-working software on OS X 10.11 must surely be high on the agenda??
No beta? No solutions?
No beta? No solutions?
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Re:Archer D7 - USB printer controller not working with OS X El Captain
2016-02-16 17:11:58
I have started a new thread here:
Printer share on modem/router xDSL OS X 10.11
Also you can write to Apple here https://developer.apple.com/bug-reporting/
See the new thread for some info why the controller does not work in 10.11:
it is a missing API...
Also you can write to Apple here https://developer.apple.com/bug-reporting/
See the new thread for some info why the controller does not work in 10.11:
it is a missing API...
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Re:Archer D7 - USB printer controller not working with OS X El Captain
2016-02-17 17:10:20
Hi all,
TP Link is moving on this:
" On the other hand, we have got the source code published by Apple recently, so we are making a new printer Utility now .
Maybe we could release a printer Utility before long, about few months later."
[FONT=arial]
From an email by Support at TP Link
Thank you!
Apple has asked me to test the app on 10.11.3 and report back. Doing that today and will report back here soon.
[/FONT]
TP Link is moving on this:
" On the other hand, we have got the source code published by Apple recently, so we are making a new printer Utility now .
Maybe we could release a printer Utility before long, about few months later."
[FONT=arial]
From an email by Support at TP Link
Thank you!
Apple has asked me to test the app on 10.11.3 and report back. Doing that today and will report back here soon.
[/FONT]
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Re:Archer D7 - USB printer controller not working with OS X El Captain
2016-02-22 21:00:04
As I wrote before, it is a matter of incompetence on behalf of TP-Link nothing more! I am not sure we will ever see a fix to work with El Capitan.
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Registered: 2015-09-17
2015-09-18 13:50:28
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