Archer VR900 random error "Please try to configure your DNS manually."
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While I have tried many times resting and reconfiguring. I am on the latest Firmware version. Do not have this issue with the other ADLS router I have. Strange thing is sometimes I have to manually reboot the router as it completly stops responding (Wired and wireless). I will check if going back to previous F/W version helps.
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@Noufi i asked for the first beta firmware in private message to Kevin
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i went to contact tp link support through the official page at the specific product support. But i had to become a bit "aggressive" since after the first few mails we weren t coming to a solution... then they replied by sending me the beta.. I have it but im not authorized to distribute it..im just a customer and its not official. Tp link has to send it to u. Hopefully Kevin can help u more directly ,or else you ll have to arm yourself with a bit more patience and follow the standard procedure as i did
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Well, PM sent to Kevin (also in cc here), email sent to tp-link support, no reply whatsoever...
Maybe they are not interested anymore?
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Please tell us the current hardware and firmware version of the Archer VR900.
As well as its country version, you can find it on the back of the actual device, next to the model number.
Besides, have you ever done any troubleshooting?
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To those who have this issue,
If your DSL modem router lost connection intermittently with this error message pops up, please provide us with the information attached below; then we can do shorten the whole process and able to give you a specific answer.
Note: Please answer these questions when this issue happens.
1. The LED status of the TP-Link router, especially the internet led.
2. The screenshot of the Basic-network page where you can see the error message.
3. How can you recover the network connection? Like reboot it manually or it will work within a few seconds/minutes automatically.
4. Please show us the full screenshot of the Advanced-status page. Especially the DSL status.
5. Who is your ISP and what is the bandwidth you paid? Please tell us the current hardware and firmware version of your router, as well as its country version which you can find on the back of the actual device, next to the model number.
Thanks in advance.
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Here are the informations :
1) all led status = all leds light are fixed
2) attached belows
3) no internet connection, i never recover anything
4) attached belows
5) Free (country FR) - VDSL2 - fw 0.5.0 0.9.1 v0069.0 Build 190322 Rel.31540n - hw Archer VR900 v3 00000000 -EU version imported from poland
still got NCSI failed when i inspect connection
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i attached the connection logs from my tplink
is that normal that the vr900 is connected in "DSL Link Up us/ds 9928/46119 kbps Type PTM Annex B" mode into my logs
while my parameters are "auto sync/up" "annex A/L/M" in dsl parameters ?
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