8970 Internet not working

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8970 Internet not working

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8970 Internet not working
8970 Internet not working
2015-06-13 18:54:31
Region : India

Model : TD-W8970

Hardware Version : V3

Firmware Version :

ISP : Airtel


Hello

I confirgured a new ADSL router 8970. While the setup showed completed with success the internet connection does not work.

The Internet light on the router does not come on or blink. Does anyone know how to fix this.

My old router works on the same connection so I know the issue is not with the ISP connection.

Best Regards,
Eric
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Re:8970 Internet not working
2015-06-15 15:17:11
Eric, provide screenshots of Status---WAN and Diagnostic (press Start) page.
To solve it quickly, I think you can call support in India directly.
For Support in India (English & Hindi Service) Call
(Calling from the US will reach a different company)

Toll Free:
from inside India (Don’t call from the US) 1800 2094 168

E-mail:
support.in@tp-link.com

Service Time:
10:00AM to 6:00PM, Monday to Saturday.
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