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Extender works, but connection not work for main router

Extender works, but connection not work for main router

Extender works, but connection not work for main router
Extender works, but connection not work for main router
2 weeks ago - last edited a week ago
Model: TL-WA850RE  
Hardware Version:
Firmware Version:

If I connect to a tp link extender the internet connection works, while if I connect to the main router I have no internet connection.

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#1
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Re:Extender works, but connection not work for main router
2 weeks ago - last edited a week ago

  @giacroch 

 

If your RE is HW v7 (that's on your bottom sticker) make sure that it has the latest FW release 1.0.13 - you can get it from here. After FW update test again.

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
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#2
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Re:Extender works, but connection not work for main router
a week ago

  @terziyski thank you very much for your help.

Just today I updated the firmware from release *.12 to *.13 as advised. Since the problem was not systematic I can not confirm the solution until a few days have passed. Are you confident in the solution? Can you tell me if the problem was related to using the same frequency or the same channel?

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#3
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Re:Extender works, but connection not work for main router
a week ago - last edited 10 hours ago

  @giacroch 

 

It's a FW related issue, hence the update to v1.0.13 FW release (details).

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
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