Hi, the device is connected directly to the internet and gets a public IP and still keeps connecting and fail Regarding the reports, I’ll try whit parental control. by the way today I came home and there no internet access at all after troubleshooting the issue it was that Dns over tls stop working on the deco for some reason if I set dns over tls whit any dot provider like cloudflare google or quad9 all devices dont have internet its happed after 1.6.4 update last night. only on plain dns internet working,even after factory reset still dns over tls dont work dns over https also dont work.

hey, when decos was on 1.6.1 the qos scenes was working fine I was able to see whit app is prioritized, after update to 1.6.4 its stop to show on deco app, by the way im on latest iOS app version 3.9.12.

i will update to 1.6.7 to see if there any improments.

@David-TP 

hello gain, so today I updated to 1.6.7 reset to factory and setup new network and not from backup,same problems persist what I found is that after activating security + and parental control the qos not working at all also when qos is turn on the parental control profile stops to show time and what apps I used. the only way I found to use parental control is to reset to factory all decos again then activate security + parental control add all devices to profile and then I can see time all details about devices and time use.but if I turn on qos whit only upload and download parental control stops to show anything, even if I put only one app like YouTube to one scene, I reset again all decos to see if qos will work before I activating parental control subscription but no even without parental control qos dont work whit one scene and one app. it seems that 1.6.3 seems most stable firmware on this firmware evething was working except l2tp ipsec.but I dont know about security + and parental control. some how the parental control and qos dont work together also i notice that in the iOS app same version 3.9.12 when clicking more the qos shifted to the left of the menu when on 1.6.4 the qos menu was on the right side, now on the right side I have menu "Blocklist" as for l2tp ipsec also dont work not from different iOS android windows pc and Mac. the l2tp ipsec only works and connects when devices is connected to the same network then it connects sometimes. as for ips and web protection all logs are persist even after reseting all decos, setup new network as soon as I add network to security and parental control all logs are back and there is no way to delete them. weakly reports are also dont show any updates, basically useless feature, and why me as user need to scan manually every weak to see anything in weakly reports if it was working? why there is no automatic scanning for weakly reports and automatic scanning for optimize network feature?

  @David-TP 

hey,i canceled the securtiy and parental control becouse it usless blocks legit services and websites yesterday web protection blocked my iptv service provider its legit service provider the same  provider is also my isp,

today web protection blocked my wifes android completly from accessing the internet,

I turn off the all security and parental control fetures but it cames back and blocks again.

the security and parental how they activated? Per devices? Per email acoount? Becouce i want to delete tplink account open new one reset all decos.

if i delete tplink account whit the same email can i open new one?