Hi@bradmoss,

If you are experiencing issues with your devices only can detect 2.4G, or 5G, please follow the troubleshooting steps below:
For 6GHz network:
    1. Make sure the 6GHz network is enabled and not hidden, you may check this on the Tether APP > More > Wi-Fi Settings.
    2. Make sure your client device supports 6GHz Wi-Fi, drivers and system are all up to date.
    3. Make sure you are using the Router and the client device in a country that allows Wi-Fi 6E/7 operation, if your Router and client device are not purchased from the same country, Wi-Fi 6E operation might not be available.
You could refer to this article for more detailed instructions: https://community.tp-link.com/en/home/forum/topic/574418
 

Please confirm whether 6GHz is available in your local area: https://www.wi-fi.org/regulations-enabling-6-ghz-wi-fi
Note: The client devices need to support 6GHz, and you can check with the phone/computer’s manufacturer.

Hi@bradmoss,

I understand your eagerness to use 6Ghz, and I hope to try my best to give you the most appropriate solution.
If your region has clearly approved the use of wifi 6E, you may refer to the suggestions I provided last time to troubleshoot and tell me what the result is?

If you want to change the channel to a channel approved by your region, here are the relevant instructions:

Changing Channel and Channel Width on a TP-Link Router (new logo)