Got Homeshield Advance Parental Control but no block apps option

Got Homeshield Advance Parental Control but no block apps option

Got Homeshield Advance Parental Control but no block apps option
Got Homeshield Advance Parental Control but no block apps option
Monday - last edited Yesterday
Tags: #App block
Model: Deco X55  
Hardware Version:
Firmware Version: 1.2.10

Hi everyone,

 

I bought the Deco X55 to have the option to block apps like Roblox and Minecraft, or at least to manage the time spent on them.

 

I subscribed to Advanced Parental Controls with HomeShield. However, the “Blocked Apps” option doesn’t show up on my kid’s profile in the Deco app.

 

Can someone help, please?

 

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#1
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1 Accepted Solution
Re:Got Homeshield Advance Parental Control but no block apps option-Solution
Yesterday - last edited Yesterday

  @davidvi 

Hi, welcome to the community.

The current firmware for Deco X55_V1.3 hasn't added the features listed here:

https://community.tp-link.com/en/home/forum/topic/623186

 

Did you just purchase the Deco X55?

Thank you very much and best regards.

 

 

 

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#2
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Re:Got Homeshield Advance Parental Control but no block apps option-Solution
Yesterday - last edited Yesterday

  @davidvi 

Hi, welcome to the community.

The current firmware for Deco X55_V1.3 hasn't added the features listed here:

https://community.tp-link.com/en/home/forum/topic/623186

 

Did you just purchase the Deco X55?

Thank you very much and best regards.

 

 

 

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#2
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Re:Got Homeshield Advance Parental Control but no block apps option
Yesterday

  @David-TP 

 

Oh! I was under the impression that the X55 supported this feature. I actually bought it this weekend specifically for that purpose. Do you know if they plan to upgrade this model? If you’re not sure, could you let me know which models already include this feature?

 

Thanks for your answer,

David

 

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#3
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Re:Got Homeshield Advance Parental Control but no block apps option
Yesterday

  @davidvi 

Hi, It is planned to roll out these features to all the HomeShield-supported models. But there hasn't been an ETA for a special model.

Deco X55_V1/V1.2/V3 all added these features, but V1.3 hasn't yet.

And other models are Deco X20/Deco X60_V4; Deco X60_V3/3.2;Deco XE75/75 Pro_V1;

(It would be much easiler if you could purchase Deco from the local stores as the hardware versions can be found on the product label of the box)

 

Usually, it will be mentioned in the firmware release note:

 

Thank you very much.

Best regards.

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#4
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Re:Got Homeshield Advance Parental Control but no block apps option
10 hours ago

  @David-TP 

 

Could you confirm that XE75 Pro V3.0 has this feature. I don't see it on the box.

 

thanks

 

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#5
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Re:Got Homeshield Advance Parental Control but no block apps option
5 hours ago

  @davidvi 

Hi, Deco XE75 Pro_V3 with its latest 1.2.14 version hasn't added blocked APPs/APP Time limits/ Always allowed Apps yet.

Deco XE75/XE75 Pro_V1 has added these features.

Thank you very much and best regards.

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#6
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