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One Deco X50 disconnect me from internet after ~10 minutes

One Deco X50 disconnect me from internet after ~10 minutes

One Deco X50 disconnect me from internet after ~10 minutes
One Deco X50 disconnect me from internet after ~10 minutes
Tuesday - last edited Thursday
Tags: #Network Connectivity #Connection Preference
Model: Deco X50  
Hardware Version: V1
Firmware Version: 1.6.3 Build 24112112 Rel. 78921

I have three DECO X50, after Christmas the Main Deco started acting weird. If I am connected to that Deco after around 10 minutes I loose internet connection but I'm still connected to the WiFi. If I move to another room and get connected to another Deco I have no problems with internet.

 

I have reset the whole network, same problem after that. The devices are visible in the Deco app under Clients (Linked Deco: unknown) when they loose internet connection.

I haven't change any settings in Deco, everything is default except one portforward.

 

Is this some bug from a recent Firmware Update? It wasn't possible to revert to an older Firmware when I tried that (why not?)

 

 

 

 

 

 

 

 

 

 

 

 

 

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#1
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1 Accepted Solution
Re:One Deco X50 disconnect me from internet after ~10 minutes-Solution
Wednesday - last edited Thursday

  @David-TP Downgrading to 1.6.1 fixed the issue. Thank you!

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#5
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4 Reply
Re:One Deco X50 disconnect me from internet after ~10 minutes
Wednesday

  @Marteen 

Hi, Thank you for the feedback.

Can I have the model number of the devices that constantly dropped out?

 

It is also suggested to install the 1.6.4 beta here:

https://community.tp-link.com/en/home/forum/topic/736386

Best regards.

▶Deco BE11000/ BE63_V2.6_1.1.7 Ready for Test ▶Deco BE25_V1_1.0.17 Ready for Test! ▶Deco M5 Newly Introduced Advanced Parental Control Features Try to leave a Message if urgent help is required.
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#2
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Re:One Deco X50 disconnect me from internet after ~10 minutes
Wednesday - last edited Wednesday

@David-TP 

it's a MacBook Air M2, Apple Watch, apple iPhone 14. But it happens to other devices too.

 

Thanks for the link to the beta. But judging from the comments the beta seems to have it fair share of problems. Could I roll back to a more stable release?

 

 

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#3
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Re:One Deco X50 disconnect me from internet after ~10 minutes
Wednesday - last edited Wednesday

  @Marteen 

Yes, the 1.6.4 beta can revert to the current 1.6.3 or 1.6.1 versions directly via web UI.

1.6.1 is a more stable official version if you don't want to install the beta now.

Best regards.

▶Deco BE11000/ BE63_V2.6_1.1.7 Ready for Test ▶Deco BE25_V1_1.0.17 Ready for Test! ▶Deco M5 Newly Introduced Advanced Parental Control Features Try to leave a Message if urgent help is required.
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#4
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Re:One Deco X50 disconnect me from internet after ~10 minutes-Solution
Wednesday - last edited Thursday

  @David-TP Downgrading to 1.6.1 fixed the issue. Thank you!

Recommended Solution
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#5
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Information

Helpful: 1

Views: 126

Replies: 4

Tags

Network Connectivity Connection Preference
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