X50 issues with latest Firmwsres

X50 issues with latest Firmwsres

X50 issues with latest Firmwsres
X50 issues with latest Firmwsres
a week ago - last edited 13 hours ago
Model: Deco X50  
Hardware Version: V1
Firmware Version: 1.6.1

After latest FW Updates i got the folliwing issues:

1. After hard restart the app works well for a couple of hours only. After that I have the following issues:

 - the list of devices is not up-to-date

 - no traffic speed is shown

 - cannot check SW version

 - cannot perform soft restart

...

2. With former furmwares the connections were very stable, the decos ran months long without need to restart. now connection drops very often, even the deco restart is scheduled for every day.

 

The decos run in access point mode. WLAN router is FritzBox. The mesh-network consists of 3x Deco X50 and 2x Deco P7

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#1
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1 Accepted Solution
Re:X50 issues with latest Firmwsres-Solution
Thursday - last edited 13 hours ago

  @Paffka 

Hi, Thanks for the update.

Have you tested the 1.6.4 beta?

In the past few weeks, there was some feedback about the latest Deco APP versions. If your current Deco APP is 3.9.9 for IOS or 3.9.22 for Android, please also install the APP versions here:

Deco App and Internet disconnection

 

Thank you very much and best regards.

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#4
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Re:X50 issues with latest Firmwsres
Monday

  @Paffka 

Hi, Thanks for the feedback.

It is suggested to install the latest 1.6.4 beta firmware here to see whether it helps:

https://community.tp-link.com/en/home/forum/topic/736386

 

After that, Have you noticed any Deco turn red during the disconnection?

Can I have some screenshots of the Deco network map, such as:

Wait for your reply and best regards.

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#2
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Re:X50 issues with latest Firmwsres
Monday

  @David-TP 

hey David,

 

here are the Screenshots.

 

BTW, just figured out that not all devices are listed in the list of online devices, even they are accessible.

 

regards,

Paffka

 

 

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#3
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Re:X50 issues with latest Firmwsres-Solution
Thursday - last edited 13 hours ago

  @Paffka 

Hi, Thanks for the update.

Have you tested the 1.6.4 beta?

In the past few weeks, there was some feedback about the latest Deco APP versions. If your current Deco APP is 3.9.9 for IOS or 3.9.22 for Android, please also install the APP versions here:

Deco App and Internet disconnection

 

Thank you very much and best regards.

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#4
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Re:X50 issues with latest Firmwsres
14 hours ago

  @David-TP 

Today I have updated both - the Deco FW and the App. Everything looks better. I see now all the devices which are connected in the network. The stability I have observe within next weeks.

 

thank you for your support!

Regards,

Paffka

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#5
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