BT home phone adapter
Been moved on to BT digital voice and sent a home phone adapter but it cannot connect to my tp link ax20 router. Any ideas.
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It seems that you need to use DSL cable for network connection because of the home phone adapter. Please note that Archer AX20 is a wireless router, it only has Ethernet ports.
For DSL connection, you can consider adding DSL modem router or DSL Deco.
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Hi,
Is this the adapter you are talking about? https://www.bt.com/help/user-guides/phones/digital-voice/digital-voice-adapter
If I look at the user guide that can be downloaded from that webpage, then I seems to me this adapter is specifically designed to work together with a BT Hub, but not any third-party wireless routers.
You might want to check with BT whether what you are trying to do is actually supported.
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It seems that you need to use DSL cable for network connection because of the home phone adapter. Please note that Archer AX20 is a wireless router, it only has Ethernet ports.
For DSL connection, you can consider adding DSL modem router or DSL Deco.
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@Joseph-TP thanks for the reply, I should have mentioned the adapter can only be connected with WPS
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Hi,
Is this the adapter you are talking about? https://www.bt.com/help/user-guides/phones/digital-voice/digital-voice-adapter
If I look at the user guide that can be downloaded from that webpage, then I seems to me this adapter is specifically designed to work together with a BT Hub, but not any third-party wireless routers.
You might want to check with BT whether what you are trying to do is actually supported.
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@woozle yeah I think you're probably right even though BT tech told me it would work with a tp link router 🙄
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