My Device is causing power outages

My Device is causing power outages

My Device is causing power outages
My Device is causing power outages
3 weeks ago - last edited a week ago
Model: TL-PA4010 KIT  
Hardware Version:
Firmware Version:

After a while of using (which has become shorter and shorter periods), my power for some unknown reasons cuts out. It's very likely that it is this product as the only thing i change before the power cut is plugging this in and turning it on. Why is this happening? How do I fix this? 

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#1
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1 Accepted Solution
Re:My Device is causing power outages-Solution
2 weeks ago - last edited a week ago

  @Reveoli 

 

If one of the TL-PA4010 causes the ground fault protection device to trigger, then there won't be a burn smell.

 

Do you know if a TL-PA4010 was previously exposed to excessive moisture or dirt that could have made its way into the housing of the TL-PA4010?

 

In case you still got warranty left on the TL-PA4010 KIT, then it would probably best to have it exchanged for a new one.
 

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#6
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Re:My Device is causing power outages
3 weeks ago

  @Reveoli 

 

Hi,

 

Do you mean the fuse for the electrical circuit at your home is tripping? Or does your home have some sort of ground fault protection device (GFCI) that is triggering and cutting the power?

 

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#2
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Re:My Device is causing power outages
3 weeks ago - last edited 3 weeks ago

  @woozle 

I believe it is the fuse tripping as thats what i have had to turn back on each time. 

 

Although i live in a rented flat, so i may be wrong but i dont think its that GFCI.

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#3
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Re:My Device is causing power outages
3 weeks ago

  @Reveoli 

 

If the fuse is occasionally tripping and you suspect it is a TL-PA4010, then I would expect at least a slight burn smell around the TL-PA4010 after it happened.

 

Are the two TP-PA4010 plugged into sockets that are protected by two different fuses? If yes, can you swap the two TP-PA4010 around to see if then the other fuse trips? 

 

In case there is only one fuse for everything at your flat, would it be feasible for you to unplug both TP-PA4010 for a few days to verify the fuse doesn't trip then?

 

By the way, in modern electrical installations a fuse and a ground fault protection may look very similar. A ground fault protection device usually has a small button labelled "Test". (pressing this button will intentionally trigger a ground fault condition and cut power)
 

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Re:My Device is causing power outages
2 weeks ago

  @woozle 

Hi yes i unplugged for a few days as i was away, and my flatmates said there had been no power trips since.

They are both on the same fuse as thats the only ones i have access too.

Also, apologies, it seems yes this is a ground fault protection device as it has that test button.

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#5
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Re:My Device is causing power outages-Solution
2 weeks ago - last edited a week ago

  @Reveoli 

 

If one of the TL-PA4010 causes the ground fault protection device to trigger, then there won't be a burn smell.

 

Do you know if a TL-PA4010 was previously exposed to excessive moisture or dirt that could have made its way into the housing of the TL-PA4010?

 

In case you still got warranty left on the TL-PA4010 KIT, then it would probably best to have it exchanged for a new one.
 

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#6
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