DECO X55 Wi-Fi Connectivity Problem: Websites Fail to Load

DECO X55 Wi-Fi Connectivity Problem: Websites Fail to Load

DECO X55 Wi-Fi Connectivity Problem: Websites Fail to Load
DECO X55 Wi-Fi Connectivity Problem: Websites Fail to Load
Sunday - last edited Вчера
Model: Deco X55  
Hardware Version:
Firmware Version: 1.4.0 B20240718 Rel44385

 

Hi,

I’m experiencing a frustrating issue with my DECO X55 Wi-Fi. Suddenly, some websites that I usually visit are not loading at all.

This problem occurs on all my devices—my phone, desktop, and laptop. However, when I connect directly to the main router, everything works perfectly without any issues across all devices.

 

Here are video examples of the problem:

 

https://youtube.com/shorts/t16OGcVL4e8?feature=share

https://youtube.com/shorts/FCsrtHNVm0A?feature=share

 

  • I have tried the following solutions:

 

  1. Restarted my ONT Router (HG8245W5)
  2. Restarted the DECO network (main unit and satellites)
  3. Flushed DNS on all devices
  4. Cleared cookies and cache on all devices
  5. Reset network settings on all devices
  6. Factory reset my DECO system and set up the network again
  7. Used a different browser

 

None of the above solutions have resolved the issue. Any input on this very annoying problem would be greatly appreciated.

Thank you!

 

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#1
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1 Accepted Solution
Re:DECO X55 Wi-Fi Connectivity Problem: Websites Fail to Load-Solution
Вчера - last edited Вчера

  @YahyaKm Turn OFF Upnp and SIP ALG and then try again

AR GamingPK1
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#4
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Re:DECO X55 Wi-Fi Connectivity Problem: Websites Fail to Load
Monday - last edited Monday

  @YahyaKm Change your DNS on Deco to 8.8.8.8 & 8.8.4.4 or check parental control on your Deco App

AR GamingPK1
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#2
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Re:DECO X55 Wi-Fi Connectivity Problem: Websites Fail to Load
Monday

  @ARGamingPK1 Thanks for your input, 

 

i followed the steps highlighted How to change DNS server settings on my Deco | TP-Link United Arab Emirates

 

Parental control is deactivated since had factory reset,

I change the DNS setting under internet connection, then restarted the system, issue remaind the same, then i changed the setting under DHCP server, still the same

 

 

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#3
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Re:DECO X55 Wi-Fi Connectivity Problem: Websites Fail to Load-Solution
Вчера - last edited Вчера

  @YahyaKm Turn OFF Upnp and SIP ALG and then try again

AR GamingPK1
Recommended Solution
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#4
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Re:DECO X55 Wi-Fi Connectivity Problem: Websites Fail to Load
Вчера

  @ARGamingPK1 

Yup that seems to do the trick, although when i turn both SIP ALG & UPNP, MY PS5 speed reduce dramatically 

 

 

Turn both option back again, and all websites load normal, and my PS5 speed is at Max

 

Thank you very much, 

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#5
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Re:DECO X55 Wi-Fi Connectivity Problem: Websites Fail to Load
Вчера

  @YahyaKm Turned OFF is better for you or ON ? Im confused because u did'nt mentioned ON & OFF 😁

AR GamingPK1
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#6
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Re:DECO X55 Wi-Fi Connectivity Problem: Websites Fail to Load
Вчера

  @ARGamingPK1 with them turn off, it fixed my issue, but My PS5 speed was horibile, 

 

I switched them back on, it fix my initial issue, basically had to cycle OFF/OM, thanks a ton

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#7
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