TD-W8980 dropping connection every few hours

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TD-W8980 dropping connection every few hours

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TD-W8980 dropping connection every few hours
TD-W8980 dropping connection every few hours
2014-04-12 17:03:43
Region : Australia

Model : TD-W8980

Hardware Version : TD-W8980 v1 00000000

Firmware Version : 0.6.0 0.6 v000e.0 Build 130304 Rel.38108n

ISP : Internode


Hi, I have a relatively new W8980 modem I purchased to replace my older, less featured modem. It worked fine for a couple of months and in the last couple of weeks it has started dropping my ADSL connection briefly. It's enough to make everything disconnect but I get my connection back in <10secs after a dropout. I got my old modem back out and tested it and I haven't had any dropouts since.

Would appreciate any help, until this issue started it was a great modem.
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#1
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5 Reply
Re:TD-W8980 dropping connection every few hours
2014-04-13 02:40:16
Give us screenshot from line parameters.
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#2
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Re:TD-W8980 dropping connection every few hours
2014-04-13 15:49:06
Is this what you mean?

[ATTACH=CONFIG]1181[/ATTACH]

EDIT: Not sure why it's small, heres an imgur link. http://i.imgur.com/KZdhvR2.png
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#3
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Re:TD-W8980 dropping connection every few hours
2014-04-13 15:53:12
This is problem with your telephone line. Parameters are very weak.
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#4
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Re:TD-W8980 dropping connection every few hours
2014-04-13 19:47:17
It's Australian internet. I've had a technician from my ISP check everything and like I said, my old modem works fine for a stable connection.
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#5
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Re:TD-W8980 dropping connection every few hours
2014-04-13 22:13:48
61,dB - line attenuation and SNR Margin 6,1dB is no good for me.
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#6
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