Problem with my TD w8968 through WAN

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Problem with my TD w8968 through WAN

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Problem with my TD w8968 through WAN
Problem with my TD w8968 through WAN
2014-02-22 20:00:40
Region : Argentina

Model : TD-W8968

Hardware Version : V2

Firmware Version :

ISP :


My WiFi was working perfectly till today, suddenly i lost the connection and all i could get now is limited connectivity message and cannot surf the internet..

I use WAN for connectivity, each and every setting was the same since i last used it..some how i cannot connect access anymore website..

After connecting to the tp link modem through wifi, am unable to access wifi..but when i keep the same WAN connection directly to my Laptop..i can access it without any problems..
can someone help me out? i tried calling customer service, but they are not responding..i think there is some problem with my modem/router now..

My Model : TD W8968
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Re:Problem with my TD w8968 through WAN
2014-02-24 23:53:06
Have you ever tried to use other device to connect to TD-W8968's wireless? Is there a problem?

Maybe you can disable the wireless network adapter and enable again to have a try.

Also you can go to Wireless-->Basic Settings, change "Channel" to 6, and change "Channel width" to "20MHz". And in Wireless Security, change to "WEP" , also you can try "Disable wireless security".

Good luck!
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#2
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Re:Problem with my TD w8968 through WAN
2014-02-27 20:45:25
Somehow its working again..thanks for the suggestions..

Is there any other number to contact tp link coz everytime i call there toll free number, they are not responding..
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Re:Problem with my TD w8968 through WAN
2014-02-27 22:12:12
http://www.tp-link.com/en/about/?categoryid=107

You can find information on the URL above.

India

TP-LINK India Private Limited
Website:
www.tp-link.in
Technical support email:
support.in@tp-link.com
Technical support phone:
1800 209 4168
Sales e-mail:
sales.in@tp-link.com
Sales phone:
+91 9768012285
Address:
Unit No.12 & 13, Luthria House, Opp. Shailesh Industrial Estate, Near Model Co-op Bank, Sativali Main Road, Sativali, Vasai Road (East) Maharashtra -401208
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