Virginmedia hub upgrade

Ned01

Saturday

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Registered: 2019-07-25

Virginmedia hub upgrade

Saturday

Model: Deco M5

Hardware Version:

Firmware Version:

I have a wifi network of three M5's which were behind a VirginMedia Hub in Modem mode.

I have now upgraded my VirginMedia Hub to a Hub 4 but my wifi will not connect - all the M5's have red lights. I have powered them all off and on again and they're still red.

The main M5 is connected to the hub by Ethernet cable.

I can no longer connect to the M5's from my deco app on my phone.

I assume I have to somehow get into the M5's and change a password but don't know how to.

1 Reply

David-TP

Monday

Posts: 13504

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Registered: 2020-04-14

Re:Virginmedia hub upgrade

Monday

@Ned01

Hi, I think the old VirginMedia Hub was in bridge mode and the new Hub 4 is in the default router mode. If you used to configure PPPoE settings on the Deco before, now you might need to change it to dynamic IP or directly set Deco M5 into access point mode:

How to set up Deco to work in Access Point mode

Thank you very much and best regards.

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Virginmedia hub upgrade

Virginmedia hub upgrade

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