Problem with speed limit

Problem with speed limit

Problem with speed limit
Problem with speed limit
a week ago
Model: Deco X50-5G  
Hardware Version: V1
Firmware Version: 1. 2.0

When trying to cancel device speed limit or even change the limit, the save always fails. 

If the fact that it's an IoT devices that are connected to the IoT network an important info... 

 

I have tried restarting the network (Deco) and to do it again, same result. 

 

I've added a video just in case. 

 

Will love if tp-link people Check if it's a f/w or app... 

Will also love to hear from anyone if they had/have this problem too. 

File:
2025-02-27-07-22-23-806.zipDownload
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#1
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2 Reply
Re:Problem with speed limit
a week ago

  @Bar666xp 

Hi, Thank you very much for the feedback.

"When trying to cancel device speed limit or even change the limit, the save always fails. "

-If you can constantly reproduce this issue, can you help me submit the Deco APP log:How to submit Deco APP log

 

I think the work PC might not support hevc codes so the video was blank. Would there be any chance you can attach a standard mp4 format video clip together with the Deco APP?

 

By the way, "If the fact that it's an IoT devices that are connected to the IoT network an important info... " Were you trying to say only the IOT network-connected devices have the problem with speed limit?

 

Wait for your reply and best regards.

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#2
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Re:Problem with speed limit
a week ago

  @David-TP 

 

I didn't try on other devices but IoT

I hardly ever use a pc anymore nearly 99% from android (phone or table ot times) 

 

I found a workaround for the problem (as a meanwhile fix until the problem get fixed) 

To set the device high priority on that automatically turn the limit off, then turning the priority off (that part works great on all networks so far). 

 

Maybe I'll submit the app log later (I belive I'll have time in a minute or two. 

 

BTW The vid is just scream recording of

David-TP wrote

  @Bar666xp 

Hi, Thank you very much for the feedback.

"When trying to cancel device speed limit or even change the limit, the save always fails. "

-If you can constantly reproduce this issue, can you help me submit the Deco APP log:How to submit Deco APP log

 

I think the work PC might not support hevc codes so the video was blank. Would there be any chance you can attach a standard mp4 format video clip together with the Deco APP?

 

By the way, "If the fact that it's an IoT devices that are connected to the IoT network an important info... " Were you trying to say only the IOT network-connected devices have the problem with speed limit?

 

Wait for your reply and best regards.

the click on the turn off switch in the app and getting the error message saying "failed...." 

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#3
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