Powerline TL-WPA4220 (Av600) keeps rebooting when connected to a new router

Powerline TL-WPA4220 (Av600) keeps rebooting when connected to a new router

Powerline TL-WPA4220 (Av600) keeps rebooting when connected to a new router
Powerline TL-WPA4220 (Av600) keeps rebooting when connected to a new router
4 hours ago
Model: TL-WPA4220 KIT  
Hardware Version: V5
Firmware Version: TL-WPA4220 KIT(EU)_V5_1.0.12 Build 230309

Hi,

I have the TL-WPA4220 TKIT, but I am only using the two AV600 adapters. They worked together without issues for almost a year.

Last month, we changed our internet service provider (Italy) to Fastweb, using the "Fastweb Nexxt ONE" router. Since then, one of the AV600 adapters, which is connected to this router, has been stuck in an endless reboot cycle.

All other devices connected to the Fastweb router work perfectly fine. However, as soon as the router is connected, the AV600 connected to to router via ethernet cable starts rebooting repeatedly. If I disconnect the erthent cable, or if I disconnect the router from the lan switch, the AV600 functions normally, but it starts rebooting again when the router is reconnected.

How can I solve this issue? Any suggestion ?

Thank you.

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