Deco intermittently disconnecting throughout the day
Hello All,
Ever since Deco x55 FW update in December 2024, I've been experiencing intermittently connectivity issues. I've done alot of troubleshooting to narrow down the issue including testing Wifi vs Ethernet, multiple applications & devices, rebooting, etc.
After the most recent occurence I pulled down the logs and cross referenced it with when the issue occured – relevant log included at the bottom.
I noticed this was the same issue reported for a different x55 version (1.60) that was resolved with a newer fw update.
Looks like David-TP was able to resolve the issue with for another user by upgrading to a newer FW. Unfortunately there isnt a newer FW version number available for 1.26.
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Hi, welcome to the community.
I think you could try to install the 1.4.5 beta here for Deco X55_V1.26:
Deco APP Frequently Showing "0 Online Clients"
Wait for your reply and best regards.
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@David-TP Do you know if this is the same issue?
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DEBUG LOG:
Sun Feb 23 11:35:23 2025 daemon.notice netifd: Network device 'br-wan' link is down
Sun Feb 23 11:35:23 2025 daemon.notice netifd: Interface 'wan' has link connectivity loss
Sun Feb 23 11:35:23 2025 daemon.info conn-indicator: <31330300> link event: br-wan.down
Sun Feb 23 11:35:23 2025 daemon.info conn-indicator: <31330200> Invoke led: conn[1]
Sun Feb 23 11:35:23 2025 daemon.notice netifd: proto_shell_handler Interface 'wan' cmd: 1
Sun Feb 23 11:35:23 2025 daemon.info leds: Event: conn.offline
Sun Feb 23 11:35:23 2025 daemon.notice conn-indicator: Connectivity changed: ONLINE(0x0) -> OFFLINE(0x1)
Sun Feb 23 11:35:23 2025 daemon.info conn-indicator: Notify inet.down
Sun Feb 23 11:35:23 2025 user.notice dhcp: teardown wan
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Hi, welcome to the community.
I think you could try to install the 1.4.5 beta here for Deco X55_V1.26:
Deco APP Frequently Showing "0 Online Clients"
Wait for your reply and best regards.
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@David-TP Thanks for the reply and info. I will try this out today!
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@David-TP This beta firmware fixed my issue! Haven't had any issues all week. Thanks for your help.
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I am getting the same issues now for the past week using a network of P9s (4 in total but a 5th as a spare) intermittantly disconnecting. I thought it was an ISP issue as I'm on DSL and even changed DSL modem and had a line check but that has all been fine. It seems to be related to the deco's themselves.
It is really causing a lot of problems disconnecting multiple times throughouht the day, they are all running firmware version 1.2.1 build 20240716 rel 60900.
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Hi, welcome to the community.
May I know how long you have had the Deco P9?
As the Powerline Backhaul is quite dedicated and closely related to the electric wiring system and Powerline interference, such as high-power home appliances, have you tried to connect Deco P9 units via Ethernet cables to see whether it improves the network stability?
It is also suggested to install the firmware: Improve Powerline Backhaul on Deco P9
Thank you very much and best regards.
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