Does not support 5ghz

Does not support 5ghz

Does not support 5ghz
Does not support 5ghz
a week ago - last edited a week ago
Model: Archer T3U  
Hardware Version: V1
Firmware Version:
I bought it today and connected it, but it works only 2.4 times when I turn on 5Ghz on the phone, the wi-fi adapter just doesn't see the network, I've already tried everything, I don't know what to do. 

TP-Link AC1300 Mini Wireless


 
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#1
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1 Accepted Solution
Re:Does not support 5ghz-Solution
a week ago - last edited a week ago

  @Andrii21rwer 

 

Most smartphones broadcast their 5 GHz Wi-Fi hotspot on channels 149 and above.

 

However, TP-Link's current range of USB Wi-Fi AC adapters that are made for the European market (check if the serial number label on the box reads something like "Model: Archer T3U (EU)") do not support channels 149 and above.

 

So, if you have an "EU" version of the T3U and if your smartphones happen to broadcast their Wi-Fi hotspot on channels 149 or above and don't allow manual channel selection, then it is not possible to solve this problem.
 

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#6
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6 Reply
Re:Does not support 5ghz
a week ago

  @Andrii21rwer 

 

Hi, welcome to our community.

You may refer to Case3 in the guide to troubleshoot:

What should I do if the TP-Link network adapter is not working properly in my computer?

Thank you and best regards.

 

 

 

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#2
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Re:Does not support 5ghz
a week ago

  @Marvin_S 

Nothing helped
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#3
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Re:Does not support 5ghz
a week ago

  @Andrii21rwer 

 

Hi,

 

The most important part of the guide that Marvin_S linked to is the text in red color. Were you able to set the channel to 36 ?

 

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#4
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Re:Does not support 5ghz
a week ago

  @woozle  I don't have a modem, I distribute the Internet from my phone, but you can't change channels on the phone, I distributed the Internet from 3 phones and on all of them when you turn on 5GHz Wi-Fi adapter simply doesn't see them. If you know how to change channels on the phone, please share. Thanks

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#5
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Re:Does not support 5ghz-Solution
a week ago - last edited a week ago

  @Andrii21rwer 

 

Most smartphones broadcast their 5 GHz Wi-Fi hotspot on channels 149 and above.

 

However, TP-Link's current range of USB Wi-Fi AC adapters that are made for the European market (check if the serial number label on the box reads something like "Model: Archer T3U (EU)") do not support channels 149 and above.

 

So, if you have an "EU" version of the T3U and if your smartphones happen to broadcast their Wi-Fi hotspot on channels 149 or above and don't allow manual channel selection, then it is not possible to solve this problem.
 

Recommended Solution
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#6
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Re:Does not support 5ghz
a week ago

  @woozle Yes, I have Archer T3U EU

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#7
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