(BUG) AX73 No Whitelist, No QoS, No Parental, No Live Bandwidth Usage (Tether App)

(BUG) AX73 No Whitelist, No QoS, No Parental, No Live Bandwidth Usage (Tether App)

(BUG) AX73 No Whitelist, No QoS, No Parental, No Live Bandwidth Usage (Tether App)
(BUG) AX73 No Whitelist, No QoS, No Parental, No Live Bandwidth Usage (Tether App)
a week ago
Model: Archer AX73  
Hardware Version: V2
Firmware Version: 1.1.1 Build 20241031 rel.70279(5553)

I just buy and update AX73 V2 (US) using Firmware 1.1.1 Build 20241031 rel.70279(5553).
I found 3 issue:

 

1. Access List Whitelist Not Work
Advance > Security > Access Control
I enable Access Control.
Choose Whitelist Button
Add > Select From Device List > Select 20 user
Then it said "operation failed"
Turn out that device list go to blacklist.

I factory reset AX73.
Advance > Security > Access Control
I enable Access Control.
Choose Whitelist Button. Immediately show "operation failed"
error code operation failed


Now I can't use whitelist.
Please advise how to use whitelist?

2. I can't find QoS and Parental Menu
no qos no parental
How to set QoS and Parental using web ui?

3. No Network Speed in Tether App.
I can see live network bandwidth usage in AX53.
But I can't see live network bandwidth usage in AX73.
ax53 ax73
How to check live network bandwidth usage in AX73?


Regards,
Rendy

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#1
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5 Reply
Re:(BUG) AX73 No Whitelist, No QoS, No Parental, No Live Bandwidth Usage (Tether App)
a week ago

  @dusk3dawn 

 

Hi, thanks for your feedback here.

May I confirm some information to understand your situation better?

1. What is the exact network topology? Does Archer AX73 work as wireless router mode?

2. For the Whitelist issue, you may refer to this guide to configure it again.

3. For the QoS and parental control settings, as Archer AX73 V2 is a Homeshield model, it only supports to configure parental control feature on Tether app and you may refer to Case1 in the guide.

4.What is the Tether app version you are using?

Best regards.

 

 

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#2
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Re:(BUG) AX73 No Whitelist, No QoS, No Parental, No Live Bandwidth Usage (Tether App)
a week ago

  @Marvin_S 
1. topology : internet - modem1/modem2 - ER605 load balancer - AX73 - clients
AX73 set as wireless router mode. I also choose "modem - ax73 - client topology" when I do first setup guide.
2. I tried that beta FW. I can open whitelist, but I cannot add device using device list menu. I cannot select/click the device that I want to add. It only work using manual add mac/device, and sometimes also have "operation failed" when add mac manually. Quick question, how many max device I can manage in AX73 parental mode?
3. Too bad, in public emulator using previous FW, AX73 still have QoS and Parental menu.
You guys should bring back the menu, It achievable in previous FW. Don't force people to install tether app as requirement for QoS/parental please?
4. iPhone/iPad tether app ver 4.9.14(Build 726) and android 14 tether app ver 4.9.26. Both don't show live network usage.
I tried to factory reset ax73. Still don't show live network usage.
5. I found AX73 another bug, when I access AX73 using WAN ip address, it often to redirect to "http://tplinkwifi.net/".
Meanwhile I already finished the setup and don't need that unnecessary repeated redirect to "http://tplinkwifi.net/".

Best regards.

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#3
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Re:(BUG) AX73 No Whitelist, No QoS, No Parental, No Live Bandwidth Usage (Tether App)
a week ago

  @dusk3dawn 

 

Hi, thanks for your update.

If you are using the Beta firmware in the thread and the Whitelist feature still can not work properly on Archer AX73, please share the related screenshots of its web UI.

For your other feedback, we will log and pass it to the related team.

Thank you and best regards.

 

 

 

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#4
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Re:(BUG) AX73 No Whitelist, No QoS, No Parental, No Live Bandwidth Usage (Tether App)
Monday

  @Marvin_S No whitelist from that beta firmware in that thread is not working properly.
Whitelist don't have check mark to add from device list.
So I need to add all the device manually one by one.

Meanwhile in blacklist there are check mark to choose from device list.



Best Regards.

 

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#5
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Re:(BUG) AX73 No Whitelist, No QoS, No Parental, No Live Bandwidth Usage (Tether App)
Wednesday

  @dusk3dawn 

 

Hi, thanks for your update.

As the screenshot you shared, if just clicking on one device, can it be added successfully?

Best regards.

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#6
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