Help with app recovery
Hi,
I recently reset my phone due to updating to Android 15 & currently in the process of logging in to apps again. Unfortunately I can't login to my Deco app as it's trying to send the code to my trusted device, which I can't do as I've reset my phone. How can I get around this to be able to log back in?
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Thank you very much for your help on this, silly me completely missed the "send via email option". All sorted now & logged back in.
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Hi, welcome to the community.
According to the description, it is still the same mobile phone with a system reset once, right?
Have you tried to receive the 2FA authentication code via email?
https://www.tp-link.com/en/support/faq/3971/- Q2
Wait for your reply and best regards.
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Thank you very much for your help on this, silly me completely missed the "send via email option". All sorted now & logged back in.
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- Report Inappropriate Content
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