Issue with Clear Configuration Not Working on Aginet 3.0

Issue with Clear Configuration Not Working on Aginet 3.0

Issue with Clear Configuration Not Working on Aginet 3.0
Issue with Clear Configuration Not Working on Aginet 3.0
Wednesday - last edited 23 hours ago
Model: EC220-G5  
Hardware Version: V3
Firmware Version: EC220-G5(BR)v3_Build 231212

Hello everyone,

I am facing an issue with the Aginet 3.0 where the Clear Configuration function is not performing as expected. Despite the system being able to send configurations normally, when I attempt to use the "Clear Config" command, it simply does not execute.
 

Details of my setup:

  • IP Address of Network Card: 192.168.66.10
  • Connection Setup: Network card connected from my PC to a switch, then from the switch to the router
  • Router Model: EC220G5 V3.8
  • Firmware Version: EC220-G5(BR)v3_Build 231212
  • Superadmin: Disabled
     

I've tried performing the clear configuration as recommended and tested this on two different computers with the same negative outcome.
 

Could anyone please provide insights or solutions to why the Clear Configuration might not be working? Any help or suggestions would be greatly appreciated!
 

Thank you!

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#1
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1 Accepted Solution
Re:Issue with Clear Configuration Not Working on Aginet 3.0-Solution
23 hours ago - last edited 23 hours ago

Hi @LnRis,

It is recommended that you can contact local support for further help.

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#4
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3 Reply
Re:Issue with Clear Configuration Not Working on Aginet 3.0
Yesterday

Hi@LnRis ,

The EC220-G5 is a custom appliance designed for internet service providers. Its software is tailored to meet the unique requirements of these providers, ensuring that it meets their specific needs, and so does this feature.

We recommend that you contact your internet service provider directly for more timely assistance.

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#2
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Re:Issue with Clear Configuration Not Working on Aginet 3.0
Yesterday

  @Joseph-TP I work at a ISP im asking because could not find a solution yet.

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#3
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Re:Issue with Clear Configuration Not Working on Aginet 3.0-Solution
23 hours ago - last edited 23 hours ago

Hi @LnRis,

It is recommended that you can contact local support for further help.

Recommended Solution
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#4
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