GlobalProtect VPN issues with Deco X55

GlobalProtect VPN issues with Deco X55

GlobalProtect VPN issues with Deco X55
GlobalProtect VPN issues with Deco X55
2 weeks ago
Model: Deco X55  
Hardware Version: V1
Firmware Version: 1.6.1 Build 20241010 Rel. 65389

Hello,

 

I have some issues with the GlobalProtect VPN, it keeps disconnecting every 5 to 10 seconds and I'm unable to use the work Laptop, during December, both Deco routers auto-updated to 1.6.1 Build 20241010 Rel. 65389, until then I didn't had any issues with the work Laptop, both Deco routers where purchased in July 2024 not sure firmware number was installed on them.

 

Things I tested:

  1. Installed GlobalProtecVPN on Personal PC => same issue persists.
  2. Switched the Primary DNS to 1.1.1.1 => same issue persists.
  3. Installed the old router => issue disappeared.

 

Thanks,

Stefan

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#1
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2 Reply
Re:GlobalProtect VPN issues with Deco X55
2 weeks ago

  @tns301 Hi, Have you tried to install 1.6.4 firmware here to see whether it helped:

Deco X50_V1_1.6.4 Boosted Network Stability for Smart Home Devices

 

Wait for your reply and best regards.

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#2
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Re:GlobalProtect VPN issues with Deco X55
2 weeks ago

  @David-TP Is this version of firmware compatible with X55?

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#3
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