Hi  @AugustoMoro,

EX220 is a customized device specifically designed for local Service Providers. Its software is tailored to meet the unique requirements of these providers, ensuring alignment with their specific needs. While our technical support team is adept at providing general guidance and suggestions for products with standard, generic firmware. However, due to the specialized nature of the firmware on your device, our ability to provide troubleshooting may be limited.

We can certainly offer some troubleshooting tips that may help resolve your issue. Please consider the following:

• Review VLAN and SSID Settings:

  • Access your router's configuration page and verify that the VLANs are set to allow traffic between the SSIDs and the LAN.

• Disable Isolation:

  • If your router has an option for guest network isolation, disable it for the SSIDs that need LAN access.

• Check DHCP Settings:

  • Make sure that DHCP is enabled for each SSID and that they are configured to assign addresses within the appropriate range.

• Modify Firewall Rules:

  • Adjust firewall rules to allow traffic from the SSIDs to access the LAN. Ensure that no rules are blocking this traffic.

If the problem persists after trying these steps, we recommend contacting the technical support of your Service Provider who supplied the device, as they are best suited to provide the necessary assistance for your device.