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No internet out of deco ports

Cycleralex

Sunday

Posts: 2

Helpful: 0

Solutions: 0

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Registered: 2025-01-26

No internet out of deco ports

Sunday

Tags: #Network Connectivity

Model: Deco X55

Hardware Version:

Firmware Version: 1.4.0 Build 20240718 Rel. 44385

When I try to use the other ports on my main deco to connect other devices, I get no internet out them.

I know the cables work fine because when I connect directly to my router they work. And I know the deco network is working since I can connect my phone and other devices to it.

So I don't know why connecting the Ethernet cable directly to the deco doesn't work. Is there some extra setup needed for that?

2 Reply

Joseph-TP

Yesterday

Posts: 1180

Helpful: 85

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Registered: 2024-06-22

Re:No internet out of deco ports

Yesterday

Hi @Cycleralex,

1. Please check if Deco has enabled the IPTV feature. IPTV port is not able to form Ethernet back-haul/connection.
2. Please try a different Ethernet cable.

3. If you have different Deco unit, please set it as main deco for a comparison.

4. If you don't mind, you can reset the deco unit for a try.

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Cycleralex

LV1

11 hours ago

Posts: 2

Helpful: 0

Solutions: 0

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Registered: 2025-01-26

Re:No internet out of deco ports

11 hours ago

@Joseph-TP Hi Joseph

Thanks for reaching out. I had that option disabled. But when I enabled it my deco went red and couldnt change it back from the app.

I ended up changing the operation mode to "access point" and that seems to have done the trick. I'm able to connect my device via ethernet now.

No internet out of deco ports

No internet out of deco ports

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