TX50UH will not connect via 5ghz and have internet

TX50UH will not connect via 5ghz and have internet

TX50UH will not connect via 5ghz and have internet
TX50UH will not connect via 5ghz and have internet
Thursday - last edited Thursday
Model: Archer TX50UH  
Hardware Version:
Firmware Version:

Hi all,

I picked up a TX50UH the other day as we've recently upgraded our fibre and I needed a WiFi 6 adapter for my PC to make use of it. 

At first it was perfectly fine, but now when the PC boots, it connects via 2.4ghz and only gives me around 70mbps download. With some luck, I can sometimes get it to connect via 5ghz and get 560mbps, but this is very rare and it doesn't last long. Disabling the 2.4ghz in the adapter settings just causes the whole thing to have a meltdown and it will connect to the network (and give the higher link speeds) but will not provide any internet connection. 

We have a Vodafone power hub (which seems to have a lot of settings locked down). All other devices in the house connect fine and get the higher speeds. Other WiFi adapters work fine on the PC as well but at the lower speeds they're rated for. 

I've tried reinstalling the drivers and this works, but as soon as I restart the PC, we're back to square one. 

I've got until the start of Feburary to return it and at this rate I will be. 

Thanks in advance. 

*Edit*

I'll report back tomorrow after a restart etc, but I've currently had some success by not using the cradle that comes with the TX50UH, and instead plugging it directly into a USB port. I didn't do this at first due to space at the back of my PC, but I moved a few things around to give it a go. 

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