Deco node XE75 offline/online after adding TAPO C210 to deco wifi network

Deco node XE75 offline/online after adding TAPO C210 to deco wifi network

Deco node XE75 offline/online after adding TAPO C210 to deco wifi network
Deco node XE75 offline/online after adding TAPO C210 to deco wifi network
2 weeks ago
Model: Deco XE75  
Hardware Version: V3
Firmware Version: 1.2.14 (the one Offline) 1.4.3 the others two
Good morning,

I have a mesh system consisting of 3 Deco XE75s and everything was working fine until I connected two TAPO C210 cameras. 
Now it happens that the node to which they are connected often goes Offline/Online and the connected devices freeze momentarily. 

I have tried several times to restart the XE75 node which goes offline but the problem is not resolved (Every time does offline and then Online). I also set the frequency of the two C210 to 2.4GHz but without resolution.

The only difference I see is the different fw level from the one that goes sometimes Offline (1.2.14) ad the other (1.4.3). How can I force a fw upgrade? form App there is no way...

What should I do? What settings should I set on the Deco side and the TAPO camera side (e.g. fixed IP, etc...)?

Regards

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#1
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2 Reply
Re:Deco node XE75 offline/online after adding TAPO C210 to deco wifi network
2 weeks ago

  @Massimo72 

Hi, Thank you very much for the feedback.

I think it might be related to Deco XE75_v1_1.4.3.

You could try to install the beta firmware here for Deco XE75_V1:Satellite Deco Units Work Well but Display Offline on the Deco APP

Deco XE75_V2_1.2.14 has fixed this issue already.

(PS: Since 1.2.14 and 1.4.3 are for different hardware versions, Deco XE75_V2 can't install the firmware of V1.)

 

Wait for your reply and best regards.

 

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#2
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Re:Deco node XE75 offline/online after adding TAPO C210 to deco wifi network
2 weeks ago

  @David-TP HI David, thanks for your answers but the problem of Offline XE75 is related on the node with code 1.2.14 (Deco XE75_V2) and not the others. Very strange.

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#3
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