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AX3000 not joining through poiwerline units

AX3000 not joining through poiwerline units

AX3000 not joining through poiwerline units
AX3000 not joining through poiwerline units
Monday

I have wireless internet.  The  modem/router that came with the NBN wireless service was NF18ACV

 

This unit has developed problems with telephone connection.  To overcome this issue I purchases a TPlink AX3000

 

I have two powerline units TP-Link AV2000.  These worked perfectly with the NBN router.  But the AX3000 although connected to WIFI, does not connect the internet.

 

So, NF18ACV perfect.  AX3000 useless.

 

Can anyone assist?

 

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#1
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2 Reply
Re:AX3000 not joining through poiwerline units
Yesterday

  @rogerboy 

 

Hi,

 

Could you please post the exact "Model:" description that is printed on the serial number label of your "TP-Link AX3000" device?

 

Also, is your "TP-Link AV2000" the version with or without Wi-Fi?

Have you already tried power-cycling the two AV2000 Powerline units? (i.e. remove both from the wall sockets and then plug them back in)

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#2
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Re:AX3000 not joining through poiwerline units
4 hours ago

  @rogerboy That you for your advice/request

 
The AX3000 model is Archer AX53(EU) version 2.0. The serial number is 22435E3000809
 
The AV2000 units work fine (and transmit the internet) when I use my old Netcomm wireless modem/router so the problem is certainly with the AX3000
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#3
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