Wpa8631 v3 ethernet not working from extender and only some wifi

Wpa8631 v3 ethernet not working from extender and only some wifi

Wpa8631 v3 ethernet not working from extender and only some wifi
Wpa8631 v3 ethernet not working from extender and only some wifi
Sunday - last edited 16 hours ago
Model: TL-WPA8631P KIT  
Hardware Version: V3
Firmware Version:

I have a Wpa8631 v3 and have been having wifi issues with a video doorbell, it also has 3 cameras connected 2 ethernet and 1 wifi. The doorbell is a tapo d235 and tech support have given it a firmware update as it was continually dropping connection. I've reset everything back to default, paired the main box and extender but now only the wifi camera is working? The ethernet cameras are not connecting and the doorbell shows offline on the tapo app just the wifi camera is working. I have the latest ee homehub and can see the doorbell as a 2.4ghz device connected on it and no ethernet devices? 

 

All lights are green on the extender and the middle one of the 3 is flashing green on the master unit ?

 

Any ideas please

 

 

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#1
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1 Accepted Solution
Re:Wpa8631 v3 ethernet not working from extender and only some wifi-Solution
Monday - last edited 16 hours ago

Hi  @Ricecrispy,

 

Can other wireless devices on the powerline network get WiFi work normally?
In order to compare different wireless networks, have you tried to connect D235 to the router or the mobile phone's hotspot to compare the WiFi stability?

For the problem of the powerline LED flickering of the powerline adapter, it is recommended that you replace the cable, or change to another LAN port of the router.

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#2
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Re:Wpa8631 v3 ethernet not working from extender and only some wifi-Solution
Monday - last edited 16 hours ago

Hi  @Ricecrispy,

 

Can other wireless devices on the powerline network get WiFi work normally?
In order to compare different wireless networks, have you tried to connect D235 to the router or the mobile phone's hotspot to compare the WiFi stability?

For the problem of the powerline LED flickering of the powerline adapter, it is recommended that you replace the cable, or change to another LAN port of the router.

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#2
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Re:Wpa8631 v3 ethernet not working from extender and only some wifi
Monday

  @Joseph-TP thanks for the reply. All other devices are working fine and are stable. I've given up with it as its the only thing I can't get to work, and since it  had a firmware update today and now I can connect to it 

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#3
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Re:Wpa8631 v3 ethernet not working from extender and only some wifi
16 hours ago

Hi@Ricecrispy,

If it is back to work, please check it for days. If you have other questions, please feel free to contact us.

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#4
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