TP-Link Archer AX73 stopped working
Hi!
Last week my AX73 stopped working. I could not connect to wifi and there was also no connection via ethernet (pc shows not connected, led does not light up). Tried to reset it but ethernet ports does not work and i can see the default wifi APs but devices not connecting. Recovery mode is useless without ethernet ports so i stopped here. The router was bought in 2023 so it is under warranty but i'll have to search for the invoice.
Any suggestions to revive this great device?
Thanks.
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Hi @Szape,
If the router has no internet or internet is offline, please try the steps below:
Orange/Red Internet light on the router:
Identify whether your router or ISP is the problem by connecting your PC directly to the modem to check the internet access. If the Internet is not working, contact your ISP.
Green Internet light on the router:
1. Log in to the web management interface of the router (http://tplinkwifi.net), go to Advanced > Network > Internet > Advanced Settings > Change the DNS Servers into 1.1.1.1 and 8.8.8.8.
2. Turn off the Modem and the Router, then power on the Router, Turn on the modem once the router is fully powered on.
Get more detailed steps from the FAQ: What should I do if I cannot access the internet through Wi-Fi router?
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Hi @Szape,
If the router has no internet or internet is offline, please try the steps below:
Orange/Red Internet light on the router:
Identify whether your router or ISP is the problem by connecting your PC directly to the modem to check the internet access. If the Internet is not working, contact your ISP.
Green Internet light on the router:
1. Log in to the web management interface of the router (http://tplinkwifi.net), go to Advanced > Network > Internet > Advanced Settings > Change the DNS Servers into 1.1.1.1 and 8.8.8.8.
2. Turn off the Modem and the Router, then power on the Router, Turn on the modem once the router is fully powered on.
Get more detailed steps from the FAQ: What should I do if I cannot access the internet through Wi-Fi router?
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Hi @Szape,
Please make sure you are tagging a TP-Link Admin (my account) if you want a timely response. Unless we are tagged we do not see that new responses have been added. We do not subscribe to every thread so rely on Tagging to ensure responses.
If all Ethernet ports cannot access the internet, it seems that the router has a hardware issue. Please contact local support for further help.
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