Solution Unable to Play EA FC 25 on Deco X20
This Article Applies to:
Deco X20_V3
Phenomenon Description：
Over the past few weeks, we've received occasional feedback regarding issues when connecting to the Deco 20 while playing EA FC 24/25. Users keep receiving the following message when searching for a match in rivals "The connection to your opponent has been lost". Or the game just freezes on the "Loading Match" and never gets into the game.
Available Solution:
1. Please change the IPV4 DNS to 8.8.8.8/8.8.4.4- How to change DNS server settings on my Deco
2. Disable "Fast Roaming" and "Beamforming" under Deco APP>More>Advanced.
3. Enable QOS and set the PlayStation or Xbox as "High Priority".
If the issue continues, please install the following beta firmware.
Deco X20_V3_1.2.1_build_20240918_Beta
Update Advice:
1. Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding.
2. How to manually update the firmware via web UI- How to Update the Firmware of Deco.
Hi, Did you update the firmware via WiFi or Ethernet cable?
Does it help if you only update the firmware on one of the satellites Deco X20_V3 via IP address first?
The IP address of the satellite Deco can be found on the Deco APP, such as
Wait for your reply and best regards.