Banking App Not Opening

Banking App Not Opening

Banking App Not Opening
Banking App Not Opening
2025-01-12 14:58:20 - last edited Friday
Model: Archer A20  
Hardware Version: V1
Firmware Version: 1.3.8

Hi

Banking apps not opening when connected to home WiFi. Apps work fine when connected to network other than home.

Bank has advised it relates to router settings but cannot advise what settings 

Had this issue been encountered by others? And if so? What was the solution?

 

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#1
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1 Accepted Solution
Re:Banking App Not Opening-Solution
2025-01-12 16:28:49 - last edited Friday

  @Keith_T_C 

 

In case you have setup a Parental Controls profile on the router that includes the device you are trying to run the banking app on, then remove the device from the profile or delete the whole profile and then test again. It could be that Parental Controls misinterprets the data traffic of the banking app.

 

Other than that I can't think of any settings could affect the functioning of a particular app.
 

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Re:Banking App Not Opening
2025-01-12 16:07:07

  @Keith_T_C 

 

Hi,

 

The Archer A20 V1 is quite an old router model. Have your banking apps worked fine for years and now suddenly stopped working?

 

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Re:Banking App Not Opening
2025-01-12 16:09:36

  @woozle 

Hi

Basicly yes. other banks (not nameing anyone) seem to work fine, its just thus one.

 

Keith

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Re:Banking App Not Opening-Solution
2025-01-12 16:28:49 - last edited Friday

  @Keith_T_C 

 

In case you have setup a Parental Controls profile on the router that includes the device you are trying to run the banking app on, then remove the device from the profile or delete the whole profile and then test again. It could be that Parental Controls misinterprets the data traffic of the banking app.

 

Other than that I can't think of any settings could affect the functioning of a particular app.
 

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Re:Banking App Not Opening
2025-01-15 16:31:43

  @Keith_T_C I am facing the same problem with my Bank Apps in my Android phone, in my wife iOS phone is working properly.

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