Deco S4 multiple bands

Deco S4 multiple bands

Deco S4 multiple bands
Deco S4 multiple bands
a week ago - last edited Wednesday

Hi,

 

I've purchased a Deco S4 ac1900 mesh network. I've tried setting it up with band steering but I get both networkname and networkname-5G. Shouldn't this just show a single SSID?

 

Thanks for any advice,

 

Sam

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#1
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1 Accepted Solution
Re:Deco S4 multiple bands-Solution
Tuesday - last edited Wednesday

  @Marvin_S 

 

Hey Marvin,

 

thanks for the response. It turns out I'm a muppet. I had switched off the wifi in my router to install the deco without having to change passwords on all the devices. Apparently I didn't do it correctly and the router had switched back on. Turning it off it appears the s4 is band steering properly. 
 

Thanks again for your help!

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Re:Deco S4 multiple bands
a week ago

  @handfish 

 

Hi, welcome to our community.

Can you share the screenshots of your settings? Then we may understand your situation better.

And where did you see two wireless network names from Deco? Please also share the screenshot if necessary.

You may check whether the guest network is enabled.

Thank you and best regards.

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Re:Deco S4 multiple bands-Solution
Tuesday - last edited Wednesday

  @Marvin_S 

 

Hey Marvin,

 

thanks for the response. It turns out I'm a muppet. I had switched off the wifi in my router to install the deco without having to change passwords on all the devices. Apparently I didn't do it correctly and the router had switched back on. Turning it off it appears the s4 is band steering properly. 
 

Thanks again for your help!

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Re:Deco S4 multiple bands
Wednesday

  @handfish 

 

Glad to hear that you found the problem and solve it!

Thank you and best regards.

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